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Nathalie Demoulin

Personal Details

First Name:Nathalie
Middle Name:T.M.
Last Name:Demoulin
Suffix:
RePEc Short-ID:pde856
[This author has chosen not to make the email address public]
http://www.ieseg.fr/enseignants-et-recherche/annuaire-academique/professeurs-permanents/?cv_id=444

Affiliation

(50%) Lille Économie et Management (LEM)

Lille, France
http://lem.univ-lille.fr/
RePEc:edi:laborfr (more details at EDIRC)

(50%) IESEG School of Management
Université Catholique de Lille

Lille, France
http://www.ieseg.fr/
RePEc:edi:iesegfr (more details at EDIRC)

Research output

as
Jump to: Working papers Articles

Working papers

  1. Helen Cocco & Nathalie Demoulin, 2022. "Designing a seamless shopping journey through omnichannel retailer integration," Post-Print hal-03977218, HAL.
  2. Valérie Swaen & Nathalie Demoulin & Véronique Pauwels-Delassus, 2020. "Impact of customers’ perceptions regarding corporate social responsibility and irresponsibility in the grocery retailing industry: The role of corporate reputation," Post-Print hal-03132935, HAL.
  3. Nathalie Demoulin & Kim Willems, 2019. "Servicescape irritants and customer satisfaction: The moderating role of shopping motives and involvement," Post-Print hal-02509395, HAL.
  4. Nathalie Demoulin & Kristof Coussement, 2018. "Acceptance of text-mining systems: The signaling role of information quality," Post-Print hal-02111772, HAL.
  5. Nathalie Demoulin & Véronique Pauwels-Delassus & Valérie Swaen, 2016. "How do consumers react to corporate social responsibility and irresponsibility in the retailing sector ?," Post-Print hal-02632604, HAL.
  6. Nathalie Demoulin & Véronique Pauwels-Delassus & Valérie Swaen, 2016. "Corporate social responsibility and irresponsibility: How do consumers react to ambivalent CSR information? Application in the retailing sector," Post-Print hal-02633109, HAL.
  7. Nathalie Demoulin & Helen Cocco, 2016. "L'expérience client dans un contexte omni-canal, un concept multidimensionnelle," Post-Print hal-01610530, HAL.
  8. Nathalie Demoulin & Souad Djelassi, 2016. "An integrated model of self-service technology (SST) usage in a retail context," Post-Print hal-01563001, HAL.
  9. Karine Charry & Kristof Coussement & Nathalie Demoulin & Nico Heuvinck, 2016. "Marketing research with IBM® SPSS statistics : a practical guide," Post-Print hal-01803205, HAL.
  10. K. Charry & N. Demoulin, 2012. "Behavioural evidence for the effectiveness of threat appeals in the promotion of healthy food to children," Post-Print hal-00785675, HAL.
  11. N. Demoulin, 2011. "Music congruency in a service setting: The mediating role of emotional and cognitive responses," Post-Print halshs-00583226, HAL.
  12. K. Coussement & N. Demoulin & K. Charry, 2011. "Marketing research with SAS enterprise guide," Post-Print hal-00833685, HAL.
  13. N. Demoulin & P. Zidda, 2009. "Drivers of customers' adoption and adoption timing of a new loyalty card in the grocery retail market," Post-Print halshs-00487326, HAL.
  14. N. Demoulin & P. Zidda, 2008. "Les cartes de fidélité fidélisent-elles la clientèle. Quelques morceaux choisis de la recherche en marketing," Post-Print hal-00785687, HAL.
  15. N. Demoulin & P. Zidda, 2008. "On the impact of loyalty cards on store loyalty:does the customers' satisfaction with the reward scheme matter?," Post-Print hal-00285809, HAL.
  16. N. Demoulin & A. Le Boedec, 2007. "Matching music and restaurant image to enhance affective, cognitive and behavioral responses in a catering environment," Post-Print hal-00256536, HAL.
  17. N. Demoulin, 2007. "Marketing Decision Support System Openness: A Means of Improving Managers' Understanding of Marketing Phenomena," Post-Print hal-00255789, HAL.
  18. F. Biélen & N. Demoulin, 2007. "Waiting time influence on the satisfaction-loyalty relationship in services," Post-Print hal-00254951, HAL.
  19. N. Demoulin & P. Zidda, 2006. "On the differences between loyalty card adopters and nonadopters," Post-Print hal-00256549, HAL.
  20. A. Carugati & N. Demoulin & E. Hadzilias, 2005. "Setting the Framework For Developing E-government Services on Cultural Heritage," Post-Print hal-00256407, HAL.
  21. N. Demoulin & S. Djelassi, 2005. "Les délais de livraison : perceptions et impacts sur le comportement du consommateur," Post-Print hal-00256529, HAL.
  22. F. Biélen & N. Demoulin, 2005. "La relation satisfaction-fidélité : étude du rôle modérateur de la satisfaction à l'égard du temps d'attente dans les services . , 19-20 mai 2005, Nancy," Post-Print hal-00256382, HAL.
  23. F. Biélen & N. Demoulin, 2005. "Evaluation à l'égard du temps d'attente et son effet modérateur sur la relation satisfaction-fidélité des patients," Post-Print hal-00256191, HAL.
  24. A. Carugati & N. Demoulin, 2004. "On the Use of Churchman's Inquiring Systems in Information Systems Development," Post-Print hal-00680486, HAL.

Articles

  1. Cocco, Helen & Demoulin, Nathalie T.M., 2022. "Designing a seamless shopping journey through omnichannel retailer integration," Journal of Business Research, Elsevier, vol. 150(C), pages 461-475.
  2. Swaen, Valérie & Demoulin, Nathalie & Pauwels-Delassus, Véronique, 2021. "Impact of customers’ perceptions regarding corporate social responsibility and irresponsibility in the grocery retailing industry: The role of corporate reputation," Journal of Business Research, Elsevier, vol. 131(C), pages 709-721.
  3. Demoulin, Nathalie & Willems, Kim, 2019. "Servicescape irritants and customer satisfaction: The moderating role of shopping motives and involvement," Journal of Business Research, Elsevier, vol. 104(C), pages 295-306.
  4. de Kerviler, Gwarlann & Demoulin, Nathalie T.M. & Zidda, Pietro, 2016. "Adoption of in-store mobile payment: Are perceived risk and convenience the only drivers?," Journal of Retailing and Consumer Services, Elsevier, vol. 31(C), pages 334-344.
  5. Demoulin, Nathalie T.M., 2011. "Music congruency in a service setting: The mediating role of emotional and cognitive responses," Journal of Retailing and Consumer Services, Elsevier, vol. 18(1), pages 10-18.
  6. Demoulin, Nathalie T.M. & Zidda, Pietro, 2009. "Drivers of Customers’ Adoption and Adoption Timing of a New Loyalty Card in the Grocery Retail Market," Journal of Retailing, Elsevier, vol. 85(3), pages 391-405.
  7. Nathalie Demoulin & Pietro Zidda, 2008. "Les cartes de fidélité fidélisent-elles la clientèle ?," Reflets et perspectives de la vie économique, De Boeck Université, vol. 0(2), pages 35-41.
  8. Demoulin, Nathalie T.M. & Zidda, Pietro, 2008. "On the impact of loyalty cards on store loyalty: Does the customers’ satisfaction with the reward scheme matter?," Journal of Retailing and Consumer Services, Elsevier, vol. 15(5), pages 386-398.

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