Jos van Iwaarden

Personal Details

First Name:	Jos
Middle Name:
Last Name:	van Iwaarden
Suffix:
RePEc Short-ID:	pva37
	http://www.rsm.nl/jiwaarden
	Room T10-35 P.O. Box 1738 3000 DR Rotterdam The Netherlands
	+31 10 4082591

Affiliation

(in no particular order)

Erasmus Research Institute of Management (ERIM)
Erasmus Universiteit Rotterdam (Erasmus University of Rotterdam)

Rotterdam, Netherlands
http://www.erim.eur.nl/
RePEc:edi:erimanl (more details at EDIRC)

Rotterdam School of Management (RSM Erasmus University)
Erasmus Universiteit Rotterdam (Erasmus University of Rotterdam)

Rotterdam, Netherlands
http://www.rsm.nl/
RePEc:edi:rsmeunl (more details at EDIRC)

Citations

Many of the citations below have been collected in an experimental project, CitEc, where a more detailed citation analysis can be found. These are citations from works listed in RePEc that could be analyzed mechanically. So far, only a minority of all works could be analyzed. See under "Corrections" how you can help improve the citation analysis.

Working papers

1. Hesselink, M. & van Iwaarden, J.D. & van der Wiele, A., 2004. "Mystery shopping: A tool to develop insight into customer service provision," ERIM Report Series Research in Management ERS-2004-082-ORG, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.

   Cited by:

   1. I. Eskytė, 2019. "Disabled People’s Vulnerability in the European Single Market: The Case of Consumer Information," Journal of Consumer Policy, Springer, vol. 42(4), pages 521-543, December.
   2. Alessandro Bonadonna & Simona Alfiero & Massimo Cane & Edyta Gheribi, 2019. "Eating Hamburgers Slowly and Sustainably: The Fast Food Market in North-West Italy," Agriculture, MDPI, vol. 9(4), pages 1-14, April.
   3. Matthews, Lindsay & Lynes, Jennifer & Riemer, Manuel & Del Matto, Tania & Cloet, Nicholas, 2017. "Do we have a car for you? Encouraging the uptake of electric vehicles at point of sale," Energy Policy, Elsevier, vol. 100(C), pages 79-88.
   4. Rachel J. C. Chen & Clayton W. Barrows, 2015. "Developing a Mystery Shopping Measure to Operate a Sustainable Restaurant Business: The Power of Integrating with Corporate Executive Members’ Feedback," Sustainability, MDPI, vol. 7(9), pages 1-16, September.

2. van der Wiele, A. & van Iwaarden, J.D. & Williams, A.R.T. & Dale, B.G., 2004. "Perceptions About The ISO 9000 (2000) Quality System Standard Revision And Its Value: The Dutch Experience," ERIM Report Series Research in Management ERS-2004-081-ORG, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.

   Cited by:

   1. Borut Rusjan & Pavel Castka, 2010. "Understanding ISO’s 9001 Benefits and Research through an Operations Strategy Framework," Managing Global Transitions, University of Primorska, Faculty of Management Koper, vol. 8(1), pages 097-118.

3. Verboom, M. & van Iwaarden, J.D. & van der Wiele, A., 2004. "A transparent role of information systems within business processes: A case study," ERIM Report Series Research in Management ERS-2004-083-ORG, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.

   Cited by:

   1. Ceric, Arnela & D'Alessandro, Steven & Soutar, Geoff & Johnson, Lester, 2016. "Using blueprinting and benchmarking to identify marketing resources that help co-create customer value," Journal of Business Research, Elsevier, vol. 69(12), pages 5653-5661.

More information

Research fields, statistics, top rankings, if available.

Statistics

Access and download statistics for all items

NEP Fields

NEP is an announcement service for new working papers, with a weekly report in each of many fields. This author has had 1 paper announced in NEP. These are the fields, ordered by number of announcements, along with their dates. If the author is listed in the directory of specialists for this field, a link is also provided.

1. NEP-ENT: Entrepreneurship (1) 2001-11-21
2. NEP-NET: Network Economics (1) 2001-11-21

Corrections

All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. For general information on how to correct material on RePEc, see these instructions.

To update listings or check citations waiting for approval, Jos van Iwaarden should log into the RePEc Author Service.

To make corrections to the bibliographic information of a particular item, find the technical contact on the abstract page of that item. There, details are also given on how to add or correct references and citations.

To link different versions of the same work, where versions have a different title, use this form. Note that if the versions have a very similar title and are in the author's profile, the links will usually be created automatically.

Please note that most corrections can take a couple of weeks to filter through the various RePEc services.