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Service Science:Design for Scaling and Transformation

Author

Listed:
  • Cheng Hsu

    (Rensselaer Polytechnic Institute, USA)

Abstract

Service science is an emerging field, but many still consider it lacking in substance. This book aims to change the situation by addressing the following questions: What is the big story about service? What are the main research problems in service? What does “a connected world” mean? Does service require a different kind of design science? What will be the next waves of the Web? How to support universal value co-creation? How to unite Cyberspace wilt physical space? Is it feasible to connect information resources everywhere?

Individual chapters are listed in the "Chapters" tab

Suggested Citation

  • Cheng Hsu, 2009. "Service Science:Design for Scaling and Transformation," World Scientific Books, World Scientific Publishing Co. Pte. Ltd., number 7098, August.
    • Handle: RePEc:wsi:wsbook:7098
    as

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