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Quality Management: A New Era

Editor

Listed:
  • Jimmy Chan
    (The Open University of Hong Kong, Hong Kong)

  • Reggie Kwan
    (The Open University of Hong Kong, Hong Kong)

  • Eric Wong
    (The Polytechnic University of Hong Kong, Hong Kong)

Abstract

This volume covers the most current theories and practices in Quality Management and Six Sigma. Successful application of Quality Management and Six Sigma has been reported in a number of scenarios including computer software, manufacturing, supply chain management, customer relationship management, and so on.

Individual chapters are listed in the "Chapters" tab

Suggested Citation

  • Jimmy Chan & Reggie Kwan & Eric Wong (ed.), 2005. "Quality Management: A New Era," World Scientific Books, World Scientific Publishing Co. Pte. Ltd., number 5800, December.
    • Handle: RePEc:wsi:wsbook:5800
    as

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    File URL: https://www.worldscientific.com/worldscibooks/10.1142/5800
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    Book Chapters

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