IDEAS home Printed from https://ideas.repec.org/b/wsi/wsbook/12741.html
   My bibliography  Save this book

Customer Needs and Strategic Management:Left-Right Circles Analysis

Author

Listed:
  • Andrew Chi-fai Chan

    (The Chinese University of Hong Kong, Hong Kong)

  • Joseph H L Ko
  • Conrad Wong

    (Yau Lee Holdings Limited, Hong Kong)

  • Diamond Tai

    (The Chinese University of Hong Kong, Shenzhen, China)

Abstract

Often, "Customer First", or even "Customer as the Sole Purpose", has been touted as the golden principle to conduct business in our commercial world. But to a lot of people, practising it is not as simple as it sounds. People interpret the principle in their own ways and adopt different approaches in practice.

Suggested Citation

  • Andrew Chi-fai Chan & Joseph H L Ko & Conrad Wong & Diamond Tai, 2022. "Customer Needs and Strategic Management:Left-Right Circles Analysis," World Scientific Books, World Scientific Publishing Co. Pte. Ltd., number 12741, December.
    • Handle: RePEc:wsi:wsbook:12741
    as

    Download full text from publisher

    File URL: https://www.worldscientific.com/worldscibooks/10.1142/12741
    Download Restriction: Ebook Access is available upon purchase
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    More about this item

    Keywords

    Customer Needs; Strategic Management; Left-right Circles;
    All these keywords.

    JEL classification:

    • M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration
    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General
    • M16 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - International Business Administration
    • M31 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising - - - Marketing

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:wsi:wsbook:12741. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Tai Tone Lim (email available below). General contact details of provider: http://www.worldscientific.com/page/worldscibooks .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.