Service Innovation for Sustainable Business:Stimulating, Realizing and Capturing the Value from Service Innovation
Editor
- Per Kristensson(Karlstad University, Sweden)Peter Magnusson(Karlstad University, Sweden)Lars Witell(Karlstad University, Sweden)
Abstract
Service innovation is a concept that, for the last decade, has received increased attention both among academics as well as practitioners. However, service innovation is a multi-fragmented concept which often induces confusion. The main purpose of the book is to discuss and explain what service innovation is, based on contemporary research. It explains service innovation from three different perspectives: stimulation, realization, and value capture.Individual chapters are listed in the "Chapters" tab
Suggested Citation
- Per Kristensson & Peter Magnusson & Lars Witell (ed.), 2019. "Service Innovation for Sustainable Business:Stimulating, Realizing and Capturing the Value from Service Innovation," World Scientific Books, World Scientific Publishing Co. Pte. Ltd., number 11074, December.
Handle: RePEc:wsi:wsbook:11074
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Book Chapters
The following chapters of this book are listed in IDEAS- Per Kristensson & Peter R. Magnusson & Lars Witell, 2019. "Introduction," World Scientific Book Chapters, in: Per Kristensson & Peter Magnusson & Lars Witell (ed.), Service Innovation for Sustainable Business Stimulating, Realizing and Capturing the Value from Service Innovation, chapter 1, pages 1-14, World Scientific Publishing Co. Pte. Ltd..
- Johan Netz & Peter R. Magnusson, 2019. "Methods and Tools for Service Innovation," World Scientific Book Chapters, in: Per Kristensson & Peter Magnusson & Lars Witell (ed.), Service Innovation for Sustainable Business Stimulating, Realizing and Capturing the Value from Service Innovation, chapter 2, pages 15-27, World Scientific Publishing Co. Pte. Ltd..
- Alexandre Sukhov & Peter R. Magnusson & Johan Netz, 2019. "What is an Idea for Innovation?," World Scientific Book Chapters, in: Per Kristensson & Peter Magnusson & Lars Witell (ed.), Service Innovation for Sustainable Business Stimulating, Realizing and Capturing the Value from Service Innovation, chapter 3, pages 29-47, World Scientific Publishing Co. Pte. Ltd..
- Peter Samuelsson & Alexandre Sukhov & Chaoren Lu & Johan Kaluza, 2019. "Public Management Logics for Service Innovation," World Scientific Book Chapters, in: Per Kristensson & Peter Magnusson & Lars Witell (ed.), Service Innovation for Sustainable Business Stimulating, Realizing and Capturing the Value from Service Innovation, chapter 4, pages 49-73, World Scientific Publishing Co. Pte. Ltd..
- Bård Tronvoll & Bo Edvardsson & Maria Möllerskov-Jonzon, 2019. "From Customer Feedback to Innovation: The IKEA Innovation Journey from Screws to Click," World Scientific Book Chapters, in: Per Kristensson & Peter Magnusson & Lars Witell (ed.), Service Innovation for Sustainable Business Stimulating, Realizing and Capturing the Value from Service Innovation, chapter 5, pages 75-93, World Scientific Publishing Co. Pte. Ltd..
- Rolf Findsrud & Sebastian Dehling, 2019. "Resource Integration Processes as a Microfoundation for Service Innovation," World Scientific Book Chapters, in: Per Kristensson & Peter Magnusson & Lars Witell (ed.), Service Innovation for Sustainable Business Stimulating, Realizing and Capturing the Value from Service Innovation, chapter 6, pages 95-116, World Scientific Publishing Co. Pte. Ltd..
- Besma Glaa & Per Kristensson & Lars Witell, 2019. "Service Teams and Understanding of Customer Value Creation," World Scientific Book Chapters, in: Per Kristensson & Peter Magnusson & Lars Witell (ed.), Service Innovation for Sustainable Business Stimulating, Realizing and Capturing the Value from Service Innovation, chapter 7, pages 117-133, World Scientific Publishing Co. Pte. Ltd..
- Per Myhrén & Lars Witell & Maria Åkesson, 2019. "Creating the Perfect Match: Roles and Archetypes of Open Service Innovation," World Scientific Book Chapters, in: Per Kristensson & Peter Magnusson & Lars Witell (ed.), Service Innovation for Sustainable Business Stimulating, Realizing and Capturing the Value from Service Innovation, chapter 8, pages 135-162, World Scientific Publishing Co. Pte. Ltd..
- Per Kristensson & Peter R. Magnusson, 2019. "Servitization Goes to the Psychologist," World Scientific Book Chapters, in: Per Kristensson & Peter Magnusson & Lars Witell (ed.), Service Innovation for Sustainable Business Stimulating, Realizing and Capturing the Value from Service Innovation, chapter 9, pages 163-177, World Scientific Publishing Co. Pte. Ltd..
- Wästlund Erik & Shams Poja & Otterbring Tobias & Matos Ricardo, 2019. "Unveiling the Hidden Aspects of Service Innovation: Using Eye Tracking to Understand and Enhance Customer Experience," World Scientific Book Chapters, in: Per Kristensson & Peter Magnusson & Lars Witell (ed.), Service Innovation for Sustainable Business Stimulating, Realizing and Capturing the Value from Service Innovation, chapter 10, pages 179-202, World Scientific Publishing Co. Pte. Ltd..
- Samuel Petros Sebhatu & Bo Enquist, 2019. "Values-Driven Service Innovation for Transformational Change," World Scientific Book Chapters, in: Per Kristensson & Peter Magnusson & Lars Witell (ed.), Service Innovation for Sustainable Business Stimulating, Realizing and Capturing the Value from Service Innovation, chapter 11, pages 203-223, World Scientific Publishing Co. Pte. Ltd..
- Linda Bergkvist & Jenny Karlsson, 2019. "Bridging the Gap — From Great Ideas to Realized Innovations," World Scientific Book Chapters, in: Per Kristensson & Peter Magnusson & Lars Witell (ed.), Service Innovation for Sustainable Business Stimulating, Realizing and Capturing the Value from Service Innovation, chapter 12, pages 225-252, World Scientific Publishing Co. Pte. Ltd..
- Peter R. Magnusson & Christiane Hipp & Bo Edvardsson, 2019. "Exploring the Challenges of Servitization in Manufacturing Companies," World Scientific Book Chapters, in: Per Kristensson & Peter Magnusson & Lars Witell (ed.), Service Innovation for Sustainable Business Stimulating, Realizing and Capturing the Value from Service Innovation, chapter 13, pages 253-279, World Scientific Publishing Co. Pte. Ltd..
- Lars Witell & Peter R. Magnusson & Bo Edvardsson & Helen Beckman, 2019. "Value Creation in Service-Based States of Business Relationships," World Scientific Book Chapters, in: Per Kristensson & Peter Magnusson & Lars Witell (ed.), Service Innovation for Sustainable Business Stimulating, Realizing and Capturing the Value from Service Innovation, chapter 14, pages 281-305, World Scientific Publishing Co. Pte. Ltd..
More about this item
Keywords
Service; Innovation; Creativity; Ideas; Value; Customer; Marketing;All these keywords.
JEL classification:
- L84 - Industrial Organization - - Industry Studies: Services - - - Personal, Professional, and Business Services
- O31 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Innovation and Invention: Processes and Incentives
Statistics
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