IDEAS home Printed from https://ideas.repec.org/b/wsi/wsbook/10664.html
   My bibliography  Save this book

Lifting Productivity in Singapore's Retail and Food Services Sectors:The Role of Technology, Manpower and Marketing

Author

Listed:
  • Mun Heng Toh

    (National University of Singapore, Singapore)

Abstract

Measuring productivity is often considered a difficult task for industries in the services sectors. This book offers a solution in the form of the 8M approach — Management, Manpower, Method, Money, Market, Make, Material and Message. This 8M framework is used to analyze the many facets of productivity and make pertinent solutions and suggestions to lift productivity in enterprises, especially those in the retail and food services sectors.

Individual chapters are listed in the "Chapters" tab

Suggested Citation

  • Mun Heng Toh, 2018. "Lifting Productivity in Singapore's Retail and Food Services Sectors:The Role of Technology, Manpower and Marketing," World Scientific Books, World Scientific Publishing Co. Pte. Ltd., number 10664, December.
    • Handle: RePEc:wsi:wsbook:10664
    as

    Download full text from publisher

    File URL: https://www.worldscientific.com/worldscibooks/10.1142/10664
    Download Restriction: Ebook Access is available upon purchase
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Book Chapters

    The following chapters of this book are listed in IDEAS

    More about this item

    Keywords

    Productivity; Technology; Manpower; Marketing; RFID; Job Redesign; 3D Printing; Singapore;
    All these keywords.

    JEL classification:

    • C44 - Mathematical and Quantitative Methods - - Econometric and Statistical Methods: Special Topics - - - Operations Research; Statistical Decision Theory

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:wsi:wsbook:10664. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Tai Tone Lim (email available below). General contact details of provider: http://www.worldscientific.com/page/worldscibooks .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.