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The Global Opportunity in IT-Based Services : Assessing and Enhancing Country Competitiveness

Author

Listed:
  • Randeep Sudan
  • Seth Ayers
  • Philippe Dongier
  • Arturo Muente-Kunigami
  • Christine Zhen-Wei Qiang

Abstract

This book aims to help policy makers take advantage of the opportunities presented by increased cross-border trade in information technology (IT) services and IT-enabled services (ITES). It begins by defining the two industries and estimating the potential global market opportunities for trade in each. Then it discusses economic and other benefits for countries that succeed in these areas, along with factors crucial to the competitiveness of a country or location, including skills, cost advantages, infrastructure, and a hospitable business environment, and examines the potential competitiveness of small countries and of least developed countries specifically. The volume also discusses policy options for enabling growth in the IT services and ITES industries. Appendix A introduces the Location Readiness Index (LRI), a modeling tool to help countries assess their IT and ITES industries. Finally, appendix B presents an analysis of the IT and ITES industries in Indonesia and Kenya as an illustrative application of the LRI.

Suggested Citation

  • Randeep Sudan & Seth Ayers & Philippe Dongier & Arturo Muente-Kunigami & Christine Zhen-Wei Qiang, 2010. "The Global Opportunity in IT-Based Services : Assessing and Enhancing Country Competitiveness," World Bank Publications - Books, The World Bank Group, number 2439.
    • Handle: RePEc:wbk:wbpubs:2439
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    File URL: https://openknowledge.worldbank.org/bitstream/handle/10986/2439/542540PUB0glob101Official0Use0Only1.pdf?sequence=1
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    Citations

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    Cited by:

    1. World Bank Group, 2014. "Cambodia Services Trade : Performance and Regulatory Framework Assessment," World Bank Publications - Reports 20759, The World Bank Group.
    2. Paul Welfens & Jens Perret, 2014. "Information & communication technology and true real GDP: economic analysis and findings for selected countries," International Economics and Economic Policy, Springer, vol. 11(1), pages 5-27, February.
    3. Haroon Ur Rashid Khan & Khalid Zaman & Anwar Khan & Talat Islam, 2017. "Quadrilateral Relationship Between Information and Communications Technology, Patent Applications, Research and Development Expenditures, and Growth Factors: Evidence from the Group of Seven (G-7) Cou," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 133(3), pages 1165-1191, September.

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