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Scaling Customer Success
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Abstract
Individual chapters are listed in the "Chapters" tab
Suggested Citation
DOI: 10.1007/978-1-4842-9192-4
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Book Chapters
The following chapters of this book are listed in IDEAS- Chitra Madhwacharyula & Shreesha Ramdas, 2023. "Customer Success Center of Excellence (CS CoE)," Springer Books, in: Scaling Customer Success, chapter 0, pages 1-12, Springer.
- Chitra Madhwacharyula & Shreesha Ramdas, 2023. "CS Business and Operational Models," Springer Books, in: Scaling Customer Success, chapter 0, pages 15-38, Springer.
- Chitra Madhwacharyula & Shreesha Ramdas, 2023. "Key Customer Success Workflows and Processes," Springer Books, in: Scaling Customer Success, chapter 0, pages 39-73, Springer.
- Chitra Madhwacharyula & Shreesha Ramdas, 2023. "Customer Onboarding – A Methodology," Springer Books, in: Scaling Customer Success, chapter 0, pages 75-85, Springer.
- Chitra Madhwacharyula & Shreesha Ramdas, 2023. "Key Metrics and Beyond," Springer Books, in: Scaling Customer Success, chapter 0, pages 87-121, Springer.
- Chitra Madhwacharyula & Shreesha Ramdas, 2023. "Making Sense of Data," Springer Books, in: Scaling Customer Success, chapter 0, pages 123-145, Springer.
- Chitra Madhwacharyula & Shreesha Ramdas, 2023. "Designing Customer Success for Scale," Springer Books, in: Scaling Customer Success, chapter 0, pages 147-181, Springer.
- Chitra Madhwacharyula & Shreesha Ramdas, 2023. "Role of CS Operations in Scaling a CS Practice," Springer Books, in: Scaling Customer Success, chapter 0, pages 183-207, Springer.
- Chitra Madhwacharyula & Shreesha Ramdas, 2023. "Extending CS CoE," Springer Books, in: Scaling Customer Success, chapter 0, pages 211-218, Springer.
- Chitra Madhwacharyula & Shreesha Ramdas, 2023. "Where Are We Headed?," Springer Books, in: Scaling Customer Success, chapter 0, pages 219-236, Springer.
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