Printed from https://ideas.repec.org/b/spr/proiis/978-3-030-92644-1.html
My bibliography
Save this book
Service Automation in the Public Sector
Editor
- Gustaf Juell-Skielse(University of Borås)Ida Lindgren(Linköping University)Maria Åkesson(Halmstad University)
Abstract
No abstract is available for this item.Individual chapters are listed in the "Chapters" tab
Suggested Citation
- Gustaf Juell-Skielse & Ida Lindgren & Maria Åkesson (ed.), 2022. "Service Automation in the Public Sector," Progress in IS, Springer, number 978-3-030-92644-1, June.
Handle: RePEc:spr:proiis:978-3-030-92644-1
DOI: 10.1007/978-3-030-92644-1
Download full text from publisher
To our knowledge, this item is not available for download. To find whether it is available, there are three options:1. Check below whether another version of this item is available online.
2. Check on the provider's web page whether it is in fact available.
3. Perform a search for a similarly titled item that would be available.
Book Chapters
The following chapters of this book are listed in IDEAS- Gustaf Juell-Skielse & Ida Lindgren & Maria Åkesson, 2022. "Towards Service Automation in Public Organizations," Progress in IS, in: Gustaf Juell-Skielse & Ida Lindgren & Maria Åkesson (ed.), Service Automation in the Public Sector, pages 3-10, Springer.
- Göran Goldkuhl, 2022. "The Subject Matter of Process Automation Practices: Through the Lenses of Research Questions," Progress in IS, in: Gustaf Juell-Skielse & Ida Lindgren & Maria Åkesson (ed.), Service Automation in the Public Sector, pages 13-33, Springer.
- Ulrik B. U. Roehl, 2022. "Understanding Automated Decision-Making in the Public Sector: A Classification of Automated, Administrative Decision-Making," Progress in IS, in: Gustaf Juell-Skielse & Ida Lindgren & Maria Åkesson (ed.), Service Automation in the Public Sector, pages 35-63, Springer.
- Gustaf Juell-Skielse & Prasanna Balasuriya & Evrim Oya Güner & Shengnan Han, 2022. "Cognitive Robotic Process Automation: Concept and Impact on Dynamic IT Capabilities in Public Organizations," Progress in IS, in: Gustaf Juell-Skielse & Ida Lindgren & Maria Åkesson (ed.), Service Automation in the Public Sector, pages 65-88, Springer.
- Marcus Persson & Andreas Wallo, 2022. "Automation and Public Service Values in Human Resource Management," Progress in IS, in: Gustaf Juell-Skielse & Ida Lindgren & Maria Åkesson (ed.), Service Automation in the Public Sector, pages 91-108, Springer.
- Mariana S. Gustafsson, 2022. "Integration of RPA in Public Services: A Tension Approach to the Case of Income Support in Sweden," Progress in IS, in: Gustaf Juell-Skielse & Ida Lindgren & Maria Åkesson (ed.), Service Automation in the Public Sector, pages 109-127, Springer.
- Agneta Ranerup & Lupita Svensson, 2022. "Actors and Intentions in the Dissemination of Robotic Process Automation in Social Work," Progress in IS, in: Gustaf Juell-Skielse & Ida Lindgren & Maria Åkesson (ed.), Service Automation in the Public Sector, pages 129-146, Springer.
- Dominic Alexander Neu & Alessandro Benke & Robert Müller & Peter Fettke, 2022. "Application of RPA for Cross-Border Business Processes Based on the Example of Intra-Community Supplies," Progress in IS, in: Gustaf Juell-Skielse & Ida Lindgren & Maria Åkesson (ed.), Service Automation in the Public Sector, pages 147-165, Springer.
- Evrim Oya Güner & Shengnan Han & Gustaf Juell-Skielse, 2022. "Enhancing Routine Capability Through Robotic Process Automation in the Public Sector: A Case Survey," Progress in IS, in: Gustaf Juell-Skielse & Ida Lindgren & Maria Åkesson (ed.), Service Automation in the Public Sector, pages 169-188, Springer.
- Ida Lindgren & Maria Åkesson & Michel Thomsen & Daniel Toll, 2022. "Organizing for Robotic Process Automation in Local Government: Observations from Two Case Studies of Robotic Process Automation Implementation in Swedish Municipalities," Progress in IS, in: Gustaf Juell-Skielse & Ida Lindgren & Maria Åkesson (ed.), Service Automation in the Public Sector, pages 189-203, Springer.
- Bendik Bygstad & Egil Øvrelid & Robin Williams, 2022. "Managing Two-Speed Innovation. Combining Ambidexterity and Platform-Oriented IT," Progress in IS, in: Gustaf Juell-Skielse & Ida Lindgren & Maria Åkesson (ed.), Service Automation in the Public Sector, pages 205-218, Springer.
- Aleksandre Asatiani, 2022. "What Can Public Sector Organizations Learn from Private Sector Experiences of Robotic Process Automation?," Progress in IS, in: Gustaf Juell-Skielse & Ida Lindgren & Maria Åkesson (ed.), Service Automation in the Public Sector, pages 219-227, Springer.
Corrections
All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:proiis:978-3-030-92644-1. See general information about how to correct material in RePEc.
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
We have no bibliographic references for this item. You can help adding them by using this form .
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .
Please note that corrections may take a couple of weeks to filter through the various RePEc services.