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Call Centres and Human Resource Management

Editor

Listed:
  • Stephen Deery
    (King’s College London)

  • Nicholas Kinnie
    (University of Bath)

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Suggested Citation

  • Stephen Deery & Nicholas Kinnie (ed.), 2004. "Call Centres and Human Resource Management," Palgrave Macmillan Books, Palgrave Macmillan, number 978-0-230-28880-5, March.
    • Handle: RePEc:pal:palbok:978-0-230-28880-5
    DOI: 10.1057/9780230288805
    as

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