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Service Operations Management

Author

Listed:
  • David W. Parker

Abstract

This comprehensive textbook will become required reading for postgraduate students seeking to understand the principles of service operations management and for undergraduate students specializing in hospitality, tourism or the public sector. It will also serve as a handbook for operations managers in service organizations as they seek to develop and implement improved operations strategies.

Suggested Citation

  • David W. Parker, 2012. "Service Operations Management," Books, Edward Elgar Publishing, number 14948.
    • Handle: RePEc:elg:eebook:14948
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    Download full text from publisher

    File URL: http://www.e-elgar.com/shop/isbn/9781781007860
    Download Restriction: no
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    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
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    Cited by:

    1. Sumi Jha & Karuna Jain, 2020. "Organization Development Intervention: A Case of an Educational Institution," Global Business Review, International Management Institute, vol. 21(3), pages 725-742, June.

    More about this item

    Keywords

    Business and Management; Economics and Finance; Environment; Urban and Regional Studies;
    All these keywords.

    JEL classification:

    • R0 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General

    Statistics

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