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Claim Management System

Author

Listed:
  • Ong Lee Wah

    (Department of Software Engineering, Faculty of Computing, Universiti Teknologi Malaysia, 81310 Johor Bharu, Johor, Malaysia)

  • Rohayanti Hassan

    (Department of Software Engineering, Faculty of Computing, Universiti Teknologi Malaysia, 81310 Johor Bharu, Johor, Malaysia)

  • Shahreen Kasim

    (Faculty of Computer Science and Information Technology Universiti Tun Hussein Onn Malaysia Parit Raja, 86400 Batu Pahat,Johor, Malaysia)

  • Mohd. Farhan Md. Fuzzee

    (Faculty of Computer Science and Information Technology Universiti Tun Hussein Onn Malaysia Parit Raja, 86400 Batu Pahat,Johor, Malaysia)

  • Azizul Azhar Ramli

    (Faculty of Computer Science and Information Technology Universiti Tun Hussein Onn Malaysia Parit Raja, 86400 Batu Pahat,Johor, Malaysia)

  • Hairulnizam Mahdin

    (Faculty of Computer Science and Information Technology Universiti Tun Hussein Onn Malaysia Parit Raja, 86400 Batu Pahat,Johor, Malaysia)

  • Seah Choon Sen

    (Faculty of Computer Science and Information Technology Universiti Tun Hussein Onn Malaysia Parit Raja, 86400 Batu Pahat,Johor, Malaysia)

Abstract

MBJB Claim Management System is developed to provide an online platform for MBJB staff to manage the claim activities. By changing the current manual claim method to computerised system, the effectiveness and efficiency of claim process have been improved, for instances this system can quicken the approval process as well as allow applicants to check the status of claim application, minimizes human errors in calculation and provides several type of claim report. By putting the system online, there is no more problems of time and distance. Iterative Model which each iterative are mini-waterfall is applied to develop this project. Furthermore, Model-View-Controller (MVC) architecture is also used for developing this project. Hence, laravel framework is used. Data dictionary is produced for better understanding on system database. Several user interfaces are created to visualise the actual system environment. Last but not least, Hypertext pre-processor (PHP), Javascript, jQuery and MySQL are used during system development. As a conclusion, MBJB Claim Management system can replace the existing manual claim management as well as bring benefits to staff MBJB.

Suggested Citation

  • Ong Lee Wah & Rohayanti Hassan & Shahreen Kasim & Mohd. Farhan Md. Fuzzee & Azizul Azhar Ramli & Hairulnizam Mahdin & Seah Choon Sen, 2017. "Claim Management System," Acta Informatica Malaysia (AIM), Zibeline International Publishing, vol. 1(1), pages 10-11, February.
    • Handle: RePEc:zib:zbnaim:v:1:y:2017:i:1:p:10-11
    DOI: 10.26480/aim.01.2017.10.11
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