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Supporting Healthcare Executive Managers’ Decisions Through Dashboards

Author

Listed:
  • Sabri Erdem

    (Faculty of Business, Dokuz Eylul University, Turkey)

  • Turan Tolgay Kizilelma

    (Social Science Institute, Dokuz Eylul University, Turkey)

  • Ceren Altuntaş Vural

    (Department of International Logistics Management, Yaşar University, Turkey)

Abstract

Information visualisation plays an important role for executives in order to drive business effectively and efficiently. Dashboard design, which is one of the best tools of visualization to meet the information needs at adequate levels, is becoming more important parallel to advances in information processing technologies. This study aims to provide a conceptual framework for developing a dashboard for executives. Healthcare management was chosen to demonstrate the methodology of research design, data gathering and visualisation examples. Results show that the study is applicable to other areas as well to meet the information requirements of top and mid-level managers.

Suggested Citation

  • Sabri Erdem & Turan Tolgay Kizilelma & Ceren Altuntaş Vural, 2016. "Supporting Healthcare Executive Managers’ Decisions Through Dashboards," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 15(01), pages 1-28, March.
    • Handle: RePEc:wsi:jikmxx:v:15:y:2016:i:01:n:s0219649216500052
    DOI: 10.1142/S0219649216500052
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    References listed on IDEAS

    as
    1. Jasser Al-Kassab & Zied M. Ouertani & Giovanni Schiuma & Andy Neely, 2014. "Information visualization to support management decisions," International Journal of Information Technology & Decision Making (IJITDM), World Scientific Publishing Co. Pte. Ltd., vol. 13(02), pages 407-428.
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