IDEAS home Printed from https://ideas.repec.org/a/wsi/jikmxx/v04y2005i03ns0219649205001158.html
   My bibliography  Save this article

Development of a Knowledge Management Culture Assessment Tool with Applications in Aviation Industry

Author

Listed:
  • S. Y. Choy

    (Department of Industrial and Systems Engineering, The Hong Kong Polytechnic University, Hung Hom, Kowloon, Hong Kong, China)

  • W. B. Lee

    (Department of Industrial and Systems Engineering, The Hong Kong Polytechnic University, Hung Hom, Kowloon, Hong Kong, China)

  • C. F. Cheung

    (Department of Industrial and Systems Engineering, The Hong Kong Polytechnic University, Hung Hom, Kowloon, Hong Kong, China)

  • Geoffrey Shim

    (Hong Kong Dragon Airlines Ltd., L2. Dragonair House, 11 Tung Fai Road, Hong Kong International Airport, Lantau, Hong Kong, China)

Abstract

Knowledge management (KM) attracts more and more attention nowadays in either research or practice. Organisations often spend a lot of time and money to launch strategic KM initiatives without first assessing whether or not their culture is ready for the implementation of such initiatives. If the culture is not ready for implementing the initiatives, the effort put will rarely produce significant long-term benefits. Instead, employees will perceive them as a waste of time, and participate less actively in the KM initiatives. In this paper, a KM culture assessment tool (KMCAT) is purposely developed for assessing the organisational culture so as to ensure the success of implementation of KM initiatives. The KMCAT takes into account coherence, control, alliance and partnership, information and communication technology as well as innovation, which help an organisation to reveal culture profiles and hence provide directions for managing the culture. A case study of applying the KMCAT is undertaken in an aviation company and encouraging results are obtained.

Suggested Citation

  • S. Y. Choy & W. B. Lee & C. F. Cheung & Geoffrey Shim, 2005. "Development of a Knowledge Management Culture Assessment Tool with Applications in Aviation Industry," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 4(03), pages 179-189.
    • Handle: RePEc:wsi:jikmxx:v:04:y:2005:i:03:n:s0219649205001158
    DOI: 10.1142/S0219649205001158
    as

    Download full text from publisher

    File URL: http://www.worldscientific.com/doi/abs/10.1142/S0219649205001158
    Download Restriction: Access to full text is restricted to subscribers
    File URL: https://libkey.io/10.1142/S0219649205001158?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Sobia Mahmood, 2011. "An Empirical Investigation on Knowledge Workers Productivity in Telecom Sector of Pakistan," Information Management and Business Review, AMH International, vol. 3(1), pages 27-38.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:wsi:jikmxx:v:04:y:2005:i:03:n:s0219649205001158. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Tai Tone Lim (email available below). General contact details of provider: http://www.worldscinet.com/jikm/jikm.shtml .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.