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Knowledge Sharing Culture: A Case Study

Author

Listed:
  • Meliha Handzic

    (School of Information Systems, Technology and Management, The University of New South Wales, Sydney 2052, Australia)

  • Don Agahari

    (School of Information Systems, Technology and Management, The University of New South Wales, Sydney 2052, Australia)

Abstract

This paper reports a case study of a knowledge sharing culture in a large Australian consulting firm, Deloitte. An exploratory study was conducted to examine the extent to which knowledge sharing behaviour occurs within Deloitte and its relationships with the firm's core values, structures and practices. The study identified widespread knowledge sharing behaviour as demonstrated by a high degree of communication and collaboration activities. It also identified the firm's core values and corresponding procedures that cultivated trust, redundancy, staff empowerment, motivation and remuneration. Structures and practices were also found to convey a high degree of leadership commitment and provision for continuous learning.

Suggested Citation

  • Meliha Handzic & Don Agahari, 2004. "Knowledge Sharing Culture: A Case Study," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 3(02), pages 135-142.
    • Handle: RePEc:wsi:jikmxx:v:03:y:2004:i:02:n:s0219649204000754
    DOI: 10.1142/S0219649204000754
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    Cited by:

    1. Negar Armaghan & Jean Renaud, 2017. "Evaluation of Knowledge Management in an Organisation," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 16(01), pages 1-18, March.
    2. Rajesh K. Pillania, 2006. "State of Organizational Culture for Knowledge Management in Indian Industry," Global Business Review, International Management Institute, vol. 7(1), pages 119-135, February.
    3. Daud Khan & Naushad Ali, 2019. "Knowledge Sharing Concept, Attitude and Influencing Factors: A Case with Indian Academic Librarians," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 18(03), pages 1-22, September.

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