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h-TechSight — A Next Generation Knowledge Management Platform

Author

Listed:
  • Michael Stollberg

    (DERI — Digital Enterprise Research Institute, University of Innsbruck, Austria)

  • Anna V. Zhdanova

    (DERI — Digital Enterprise Research Institute, University of Innsbruck, Austria)

  • Dieter Fensel

    (DERI — Digital Enterprise Research Institute, University of Innsbruck, Austria)

Abstract

A new breed of Knowledge Management Systems (KMS), referred to as the Next Generation of Knowledge Management (NGKM), aims at overcoming the limitations of existing KMS regarding the range and quality of supportable Knowledge Management activities. Therefore, AI-based technologies are employed to enable automated knowledge item processing instead of the information retrieval functionality provided by conventional KMS. This paper presents the Knowledge Management Platform (KMP) developed in the h-TechSight project as an NGKM solution. It is designed to support organizations in technology intensive industries in monitoring changes in their external environment as an important factor in competitiveness. Therefore, the KMP combines NGKM enabling technologies for automatically observation of information resources on the Internet in order to notify users whenever a change in their domain of interest occurs. The aim of this paper is to position the KMP as a KMS of the next generation and to delineate the lessons learned in KMS design in the h-TechSight project. Thus, we illustrate the idea of NGKM with special emphasis on enabling technologies and, on this basis, expose the functional design and technical realization of the h-TechSight KMP.

Suggested Citation

  • Michael Stollberg & Anna V. Zhdanova & Dieter Fensel, 2004. "h-TechSight — A Next Generation Knowledge Management Platform," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 3(01), pages 45-66.
    • Handle: RePEc:wsi:jikmxx:v:03:y:2004:i:01:n:s0219649204000651
    DOI: 10.1142/S0219649204000651
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    Cited by:

    1. Wageeh Nafei, 2014. "Knowledge Management and Organizational Learning from the Employee Perspectives: A Study from Saudi Arabia Context," Journal of Management and Strategy, Journal of Management and Strategy, Sciedu Press, vol. 5(1), pages 73-87, February.
    2. Alhawari, Samer & Karadsheh, Louay & Nehari Talet, Amine & Mansour, Ebrahim, 2012. "Knowledge-Based Risk Management framework for Information Technology project," International Journal of Information Management, Elsevier, vol. 32(1), pages 50-65.

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