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Mapping the Scientific Landscape of Knowledge Management in IT SMEs: A Bibliometric Analysis

Author

Listed:
  • Jéssica Nunes Martins

    (NOVA Information Management School (NOVA IMS), Universidade NOVA de Lisboa, Campus de Campolide, Lisbon 1070-312, Portugal)

  • Jorge Miguel Bravo

    (NOVA Information Management School (NOVA IMS), Universidade NOVA de Lisboa, Campus de Campolide, Lisbon 1070-312, Portugal2Information Management Research Center (MagIC), NOVA Information Management School, Universidade NOVA de Lisboa, Campus de Campolide, Lisbon 1070-312, Portugal3Université Paris-Dauphine PSL, Paris 75016, France4BRU-ISCTE-IUL, University Institute of Lisbon, Lisbon 1649-026, Portugal5CEFAGE-UE, Universidade de Évora, Évora 7004-516, Portugal)

  • José Moleiro Martins

    (Department of Management, ISCAL — Polytechnic Institute of Lisbon, Av. Miguel Bombarda 20, Lisbon 1069-035, Portugal7Business Research Unit (BRU-IUL), Instituto Universitário de Lisboa (ISCTE-IUL), Lisbon 1649-026, Portugal)

Abstract

This study embarks on a comprehensive bibliometric analysis to elucidate the intricate relationship between knowledge management capabilities and perceived performance within information technology small and medium-sized enterprises (IT SMEs). Utilizing data from the Web of Science and Scopus databases, this research meticulously examines occurrences, word frequencies, and clustering analyses to identify pivotal thematic areas influencing IT SMEs. By employing advanced tools such as RStudio software and the Biblioshiny application, the study dissects average citations per year, presenting a dynamic view of research impact and evolving significance in the domain. Authorship dynamics are explored through Lotka’s law, and geographic contributions are analyzed, highlighting the global and collaborative essence of knowledge management research. Factorial analysis further reveals layered dimensions of research trends, offering guidance for researchers and practitioners in crafting nuanced strategies. The collective insights underscore the paramount role of knowledge management in enhancing IT SMEs’ performance and competitive edge, marking a significant stride toward understanding and implementing effective knowledge management strategies in the rapidly evolving IT landscape.

Suggested Citation

  • Jéssica Nunes Martins & Jorge Miguel Bravo & José Moleiro Martins, 2024. "Mapping the Scientific Landscape of Knowledge Management in IT SMEs: A Bibliometric Analysis," International Journal of Innovation and Technology Management (IJITM), World Scientific Publishing Co. Pte. Ltd., vol. 21(07), pages 1-30, November.
    • Handle: RePEc:wsi:ijitmx:v:21:y:2024:i:07:n:s0219877024300064
    DOI: 10.1142/S0219877024300064
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