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A Systematic Literature Review for Personnel Scheduling Problems

Author

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  • Emir Hüseyin Özder

    (Department of Management Information Systems, Faculty of Commercial Sciences, Başkent University, 06790, Ankara, Turkey)

  • Evrencan Özcan

    (Department of Industrial Engineering, Faculty of Engineering, Kırıkkale University, 71450, Kırıkkale, Turkey)

  • Tamer Eren

    (Department of Industrial Engineering, Faculty of Engineering, Kırıkkale University, 71450, Kırıkkale, Turkey)

Abstract

Organizations need to focus on many parameters to reach their goals such as personnel satisfaction at the top level, profit maximization, increasing system efficiency and minimizing costs. By carefully examining the significant effect of personnel scheduling on the production of goods and services, achieving a fair distribution of work among the employees paves the way for higher motivation and performance of the employees, particularly, in production and service industries. In this paper, a systematic literature review (SLR) approach is used to demonstrate the necessity of scheduling studies in order to overcome the deficiencies in auxiliary activity groups. It sheds light on a new and very important areas such as examining the model structures of sector differences, and guiding researchers. New trends and approaches are presented for the personnel scheduling problems. Different classification perspectives are displayed.

Suggested Citation

  • Emir Hüseyin Özder & Evrencan Özcan & Tamer Eren, 2020. "A Systematic Literature Review for Personnel Scheduling Problems," International Journal of Information Technology & Decision Making (IJITDM), World Scientific Publishing Co. Pte. Ltd., vol. 19(06), pages 1695-1735, November.
    • Handle: RePEc:wsi:ijitdm:v:19:y:2020:i:06:n:s0219622020300050
    DOI: 10.1142/S0219622020300050
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    Citations

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    Cited by:

    1. Setareh Boshrouei Shargh & Mostafa Zandieh & Ashkan Ayough & Farbod Farhadi, 2024. "Scheduling in services: a review and bibliometric analysis," Operations Management Research, Springer, vol. 17(2), pages 754-783, June.
    2. Gamermann, Ronaldo W. & Ferreira, Luciano & Borenstein, Denis, 2023. "Long-term audit staff scheduling and planning: A case study of Brazilian civil aviation authority," Journal of Air Transport Management, Elsevier, vol. 106(C).
    3. Wu, Zhiying & Xu, Guoning & Chen, Qingxin & Mao, Ning, 2023. "Two stochastic optimization methods for shift design with uncertain demand," Omega, Elsevier, vol. 115(C).

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