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Arguing with Behavior Influence: A Model for Web-Based Group Decision Support Systems

Author

Listed:
  • João Carneiro

    (GECAD — Research Group on Intelligent Engineering and Computing for Advanced Innovation and Development, Institute of Engineering — Polytechnic of Porto, Portugal2ALGORITMI Centre, Informatics Department — University of Minho, Guimarães, Portugal)

  • Diogo Martinho

    (GECAD — Research Group on Intelligent Engineering and Computing for Advanced Innovation and Development, Institute of Engineering — Polytechnic of Porto, Portugal)

  • Goreti Marreiros

    (GECAD — Research Group on Intelligent Engineering and Computing for Advanced Innovation and Development, Institute of Engineering — Polytechnic of Porto, Portugal)

  • Paulo Novais

    (ALGORITMI Centre, Informatics Department — University of Minho, Guimarães, Portugal)

Abstract

In this work, we propose an argumentation-based dialogue model designed for Web-based Group Decision Support Systems, that considers the decision-makers’ intentions. The intentions are modeled as behavior styles which allow agents to interact with each other as humans would in face-to-face meetings. In addition, we propose a set of arguments that can be used by the agents to perform and evaluate requests, while considering the agents’ behavior style. The inclusion of decision-makers’ intentions intends to create a more reliable and realistic process. Our model proved, in different contexts, that higher levels of consensus and satisfaction are achieved when using agents modeled with behavior styles compared to agents without any features to represent the decision-makers’ intentions.

Suggested Citation

  • João Carneiro & Diogo Martinho & Goreti Marreiros & Paulo Novais, 2019. "Arguing with Behavior Influence: A Model for Web-Based Group Decision Support Systems," International Journal of Information Technology & Decision Making (IJITDM), World Scientific Publishing Co. Pte. Ltd., vol. 18(02), pages 517-553, March.
    • Handle: RePEc:wsi:ijitdm:v:18:y:2019:i:02:n:s0219622018500542
    DOI: 10.1142/S0219622018500542
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    References listed on IDEAS

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