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The Mediate Effect Of Trust On Organizational Online Knowledge Sharing: An Empirical Study

Author

Listed:
  • LI-AN HO

    (Department of Educational Technology, Tamkang University, No. 151, Ying-chuan Rd., Tamsui 25137, Taiwan)

  • TSUNG-HSIEN KUO

    (Testing Center, Securities and Futures Institute, 5F. No.3, Nan-Hai Rd., Taipei 10066, Taiwan)

  • CHINHO LIN

    (Department of Industrial and Information Management and Management, National Cheng Kung University, No. 1, University Rd., Tainan 701, Taiwan)

  • BINSHAN LIN

    (College of Business Administration, Louisiana State University in Shreveport, Shreveport, LA 71115, USA)

Abstract

This study proposes a conceptual structural equation model to investigate the relationships among knowledge management system quality, employee computer attitude, trust at workplace and online knowledge sharing. We demonstrate the direct and indirect effect of trust on online knowledge sharing from the perspectives of system quality and computer attitude. An empirical study is conducted in three technological companies (n = 451) in Taiwan and the collected survey data are used to test the relationships among the four dimensions expressed in the proposed structural equation model. The results show that trust at workplace has a mediating effect on online knowledge sharing within organizations. It is also discovered that there is significant correlation between IT quality, employees' computer attitude and online trust at workplace. The conceptual model provides useful information for managers to enhance knowledge sharing through the promotion of trust at workplaces.

Suggested Citation

  • Li-An Ho & Tsung-Hsien Kuo & Chinho Lin & Binshan Lin, 2010. "The Mediate Effect Of Trust On Organizational Online Knowledge Sharing: An Empirical Study," International Journal of Information Technology & Decision Making (IJITDM), World Scientific Publishing Co. Pte. Ltd., vol. 9(04), pages 625-644.
    • Handle: RePEc:wsi:ijitdm:v:09:y:2010:i:04:n:s0219622010003981
    DOI: 10.1142/S0219622010003981
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    Cited by:

    1. Yuen, Kum Fai & Koh, Le Yi & Tan, Luan Yi Hazel & Wang, Xueqin, 2023. "The determinants of virtual reality adoption for marine conservation," Technology in Society, Elsevier, vol. 72(C).
    2. Miaomiao Yin & Asghar Afshar Jahanshahi, 2018. "Developing Knowledge-Based Resources: The Role of Entrepreneurs’ Social Network Size and Trust," Sustainability, MDPI, vol. 10(10), pages 1-15, September.
    3. Yeganeh Charband & Nima Jafari Navimipour, 2016. "Online knowledge sharing mechanisms: a systematic review of the state of the art literature and recommendations for future research," Information Systems Frontiers, Springer, vol. 18(6), pages 1131-1151, December.
    4. Gert-Jan Vreede & Robert O. Briggs & Triparna Vreede, 2022. "Exploring a Convergence Technique on Ideation Artifacts in Crowdsourcing," Information Systems Frontiers, Springer, vol. 24(3), pages 1041-1054, June.

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