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What Characterizes Successful It Projects

Author

Listed:
  • JAN TERJE KARLSEN

    (Norwegian School of Management, 0442 Oslo, Norway)

  • JEANETTE ANDERSEN

    (Ernst & Young AS, P.O. Box 20, 0051 Oslo, Norway)

  • LIVE S. BIRKELY

    (Ernst & Young AS, P.O. Box 20, 0051 Oslo, Norway)

  • ELISE ØDEGÅRD

    (Asker and Bærum Police District, P.O. Box 415, 1302 Sandvika, Norway)

Abstract

This paper presents empirical research aimed at studying what characterizes successful information technology (IT) projects. There are often doubts about what characterizes project success and who actually defines it. In this paper, we have reviewed the literature and present significant contributions to the discussion of what characterizes successful IT projects. Furthermore, a survey was conducted in Norway to collect data on successful IT projects. Research results show that the five most important success criteria are: (1) the IT system works as expected and solves the problems, (2) satisfied users, (3) the IT system has high reliability, (4) the solution contributes to improved efficiency and competitive power, and (5) the IT system realizes strategic, tactical and operational objectives.

Suggested Citation

  • Jan Terje Karlsen & Jeanette Andersen & Live S. Birkely & Elise Ødegård, 2005. "What Characterizes Successful It Projects," International Journal of Information Technology & Decision Making (IJITDM), World Scientific Publishing Co. Pte. Ltd., vol. 4(04), pages 525-540.
    • Handle: RePEc:wsi:ijitdm:v:04:y:2005:i:04:n:s0219622005001738
    DOI: 10.1142/S0219622005001738
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    Cited by:

    1. Soltani, Elham, 2020. "Business and project strategy alignment: ICT project success in Iran," Technology in Society, Elsevier, vol. 63(C).

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