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The Why And What Of Ai Deployment And Innovation In Companies €” Results And Learnings From A Systematic Literature Research Enlightened By The Capability Theory

Author

Listed:
  • SEPPO RUOTSALAINEN

    (LUT Licenciate of Technology, LUT University, Väätämönniementie 58, 52100 Anttola, Finland)

  • PÄIVI HOKKANEN

    (��LUT, Doctor of Science, LUT University, Engelinaukio 2–4, A5, 00150 Helsinki, Finland)

  • JARI PORRAS

    (��LUT School of Engineering, Professor of Software Engineering, LUT University, Yliopistonkatu 34, 53850 Lappeenranta, Finland)

  • OLLI KUIVALAINEN

    (�LUT Business School, Professor of Business Studies, LUT University, Yliopistonkatu 34, 53850 Lappeenranta, Finland)

Abstract

Despite soaring interest in Artificial Intelligence (AI), only one-tenth of companies have reported tangible business results. We conducted a Systematic Literature Research on peer-reviewed reports to establish an updated status and baseline of AI deployment for research and companies. We analysed selected peer-reviewed articles for deployment objectives, approaches, results, and learnings. This research confirms that AI is still at the early stages of deployment and innovation in companies. Deploying AI successfully represents a management — rather than a technology — challenge. It requires more cognisance, innovation, learning, and effort than generally thought. Through the results and a novel conceptual framework, this research increases the knowledge and emphasises the importance of the pre-deployment from theoretical and practical viewpoints. The Sensing stage of the Dynamic Capability theory aligns well with the developed pre-deployment concept. We propose several research topics to increase the knowledge and theoretical understanding of deploying AI cognisably for business and stakeholder benefits.

Suggested Citation

  • Seppo Ruotsalainen & Pã„Ivi Hokkanen & Jari Porras & Olli Kuivalainen, 2024. "The Why And What Of Ai Deployment And Innovation In Companies €” Results And Learnings From A Systematic Literature Research Enlightened By The Capability Theory," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 28(07n08), pages 1-32, October.
    • Handle: RePEc:wsi:ijimxx:v:28:y:2024:i:07n08:n:s1363919624500294
    DOI: 10.1142/S1363919624500294
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