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Effects Of Employee Creative Problem-Solving On Innovation Outcomes And Non-Financial Performance: The Moderating Role Of Culture And Communication

Author

Listed:
  • NOUFOU OUEDRAOGO

    (School of Business, MacEwan University, Edmonton, Canada)

  • MOHAMMED LAID OUAKOUAK

    (College of Business Administration, Gulf University for Science & Technology, Mishref, Kuwait)

  • TAREK SALEM

    (School of Business, MacEwan University, Edmonton, Canada)

Abstract

The purpose of this paper is to investigate the effects of employees’ creative problem-solving on organisations’ innovation outcomes, as well as the effects of innovation outcomes on organisations non-financial performance. Based on a sample of 320 participants from diverse organisations, using structural equation modelling techniques, we find that creative problem-solving does not have any effect on innovation outcomes, except with the moderating influence of an innovative culture or communication. We also find that innovation outcomes have a positive relationship with non-financial performance. We make theoretical contributions into the antecedents of innovation outcomes, while offering several practical insights for leading creative employees and managing innovation.

Suggested Citation

  • Noufou Ouedraogo & Mohammed Laid Ouakouak & Tarek Salem, 2020. "Effects Of Employee Creative Problem-Solving On Innovation Outcomes And Non-Financial Performance: The Moderating Role Of Culture And Communication," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 24(07), pages 1-28, October.
    • Handle: RePEc:wsi:ijimxx:v:24:y:2020:i:07:n:s1363919620500693
    DOI: 10.1142/S1363919620500693
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    Cited by:

    1. Zsuzsanna Katalin Szabo & Péter Körtesi & Jan Guncaga & Dalma Szabo & Ramona Neag, 2020. "Examples of Problem-Solving Strategies in Mathematics Education Supporting the Sustainability of 21st-Century Skills," Sustainability, MDPI, vol. 12(23), pages 1-28, December.

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