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The Role Of Innovation Capability In The Australian Courier Industry

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  • MICHAEL WANG

    (Oxford University Press, Australia & New Zealand, 253 Normanby Road, South Melbourne VIC 3205, Australia)

Abstract

The purpose of the paper is to present the empirical evidence of the innovation capability influencing the operation capability and logistics performance in the Australian courier industry. According to resource-based view, firm capabilities including dynamic capabilities and ordinary capabilities play a vital role in a firm to generate competitive advantages. It is important to understand the role of firm capabilities in order to achieve better performance results. Further, innovation capability is one of the dynamic capabilities, which can be deployed to extend, modify or create the ordinary capability in a firm; operation capability is an ordinary capability in the paper. In addition, the logistics performance is critical for courier firms to deliver value and service to customers. This paper, therefore, gives an attempt to investigate the relationships among innovation capability, operation capability and logistics performance. The results show how innovation capability can coordinate with operation capability in order to influence logistics performance. This provides a starting point for understanding of the role of innovation capability in the Australian courier industry. This has important implications for both managers and academics to improve the logistics performance in the logistics and transport firms. Moreover, the paper makes a contribution to strategic management and innovation management literature.

Suggested Citation

  • Michael Wang, 2016. "The Role Of Innovation Capability In The Australian Courier Industry," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 20(07), pages 1-18, October.
    • Handle: RePEc:wsi:ijimxx:v:20:y:2016:i:07:n:s1363919616500705
    DOI: 10.1142/S1363919616500705
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    References listed on IDEAS

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    Cited by:

    1. Danny Samson & Marianne Gloet & Prakash Singh, 2017. "Systematic Innovation Capability: Evidence From Case Studies And A Large Survey," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 21(07), pages 1-43, October.
    2. Juliet Madamombe, 2024. "Assessing Innovative Capabilities in the Namibian Road Freight Transport Industry," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 8(6), pages 2381-2405, June.

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