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Knowledge And Intellectual Property Management In Customer–Supplier Relationships

Author

Listed:
  • JAAKKO PAASI

    (VTT Technical Research Centre of Finland, P. O. Box 1300, FI-33101 Tampere, Finland)

  • TUIJA LUOMA

    (VTT Technical Research Centre of Finland, P. O. Box 1300, FI-33101 Tampere, Finland)

  • KATRI VALKOKARI

    (VTT Technical Research Centre of Finland, P. O. Box 1300, FI-33101 Tampere, Finland)

  • NARI LEE

    (Munich Intellectual Property Law Center (MIPLC), Marstallstrasse 8, DE-80539 Munich, Germany)

Abstract

The purpose of the paper is to empirically study firms' practises of knowledge and intellectual property (IP) management in customer–supplier relationships. The work applies the qualitative methodology of multiple case studies, and the material was collected in semi-structured interviews with management personnel at 36 organisations in Finland and in the Netherlands. Almost every firm had innovation relationships with their customers and suppliers, but the forms these relationships took, and the kinds of practices they involved, varied greatly. As a result, the firms considered the management of knowledge and IP in these relationships very challenging. We argue that by distinguishing knowledge management in the exploration phase of new business from knowledge management in the exploitation phase of innovation outcome, the firms could manage the knowledge and IP better. Accordingly, the paper introduces three propositions to support the knowledge and IP management in customer–supplier relationships.

Suggested Citation

  • Jaakko Paasi & Tuija Luoma & Katri Valkokari & Nari Lee, 2010. "Knowledge And Intellectual Property Management In Customer–Supplier Relationships," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 14(04), pages 629-654.
  • Handle: RePEc:wsi:ijimxx:v:14:y:2010:i:04:n:s1363919610002805
    DOI: 10.1142/S1363919610002805
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    Citations

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    Cited by:

    1. Fábio Gama, 2019. "Managing collaborative ideation: the role of formal and informal appropriability mechanisms," International Entrepreneurship and Management Journal, Springer, vol. 15(1), pages 97-118, March.
    2. J. Nils Foege & Erk P. Piening & Torsten-Oliver Salge, 2017. "Don’T Get Caught On The Wrong Foot: A Resource-Based Perspective On Imitation Threats In Innovation Partnerships," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 21(03), pages 1-42, April.
    3. Graciela Corral de Zubielqui & Janice Jones & David Audretsch, 2019. "The influence of trust and collaboration with external partners on appropriability in open service firms," The Journal of Technology Transfer, Springer, vol. 44(2), pages 540-558, April.
    4. Marika Makkonen & Anna Aminoff & Katri Valkokari, 2018. "Stimulating Supplier Innovation In A Complex And Regulated Business Environment — A Dyadic Case Study," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 22(03), pages 1-34, April.
    5. Hurmelinna-Laukkanen, Pia & Nätti, Satu & Pikkarainen, Minna, 2021. "Orchestrating for lead user involvement in innovation networks," Technovation, Elsevier, vol. 108(C).
    6. Luis Enrique Valdez-Juárez & Domingo García-Pérez-de-Lema & Gonzalo Maldonado-Guzmán, 2018. "ICT and KM, Drivers of Innovation and Profitability in SMEs," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 17(01), pages 1-34, March.
    7. Mohammad H. Eslami & Nicolette Lakemond, 2016. "Internal Integration In Complex Collaborative Product Development Projects," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 20(01), pages 1-28, January.

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