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The Dynamics Of User Innovation: Drivers And Impediments Of Innovation Activities

Author

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  • CHRISTINA RAASCH

    (Hamburg University of Technology, Institute of Technology and Innovation Management, Schwarzenbergstraße 95, 21073 Hamburg, Germany)

  • CORNELIUS HERSTATT

    (Hamburg University of Technology, Institute of Technology and Innovation Management, Schwarzenbergstraße 95, 21073 Hamburg, Germany)

  • PHILLIP LOCK

    (Hamburg University of Technology, Institute of Technology and Innovation Management, Schwarzenbergstraße 95, 21073 Hamburg, Germany)

Abstract

Users have proven to be a principal driving force of many innovations in different industries. Therefore, more and more firms try to identify avenues to systematically involve users into their new product development. Despite the growing interest in user-driven or user-centred innovation, both in academia and industry, the drivers and impediments affecting the evolvement of user innovation activities over time have only recently become a focus of analysis. This study aims to examine user innovation over time and contribute to the extension of the existing model of user-driven innovation to a more dynamic setting. For this purpose, we study the evolution of user innovation in a field of sports equipment, a high-performance sailboat calledMoth. We analyse innovation activities over several decades based on secondary data, interviews and survey results. We find that the level of user activity does not follow a unidirectional trend, but rather develops depending on a number of contextual factors. This suggests that, given a stimulating setting, user innovation can be sustained over long periods of time.

Suggested Citation

  • Christina Raasch & Cornelius Herstatt & Phillip Lock, 2008. "The Dynamics Of User Innovation: Drivers And Impediments Of Innovation Activities," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 12(03), pages 377-398.
    • Handle: RePEc:wsi:ijimxx:v:12:y:2008:i:03:n:s1363919608002060
    DOI: 10.1142/S1363919608002060
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    References listed on IDEAS

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    1. DeMonaco, Harold J. & Ali, Ayfer & von Hippel, Eric, 2005. "The Major Role of Clinicians in the Discovery of Off-Label Drug Therapies," Working papers 27857, Massachusetts Institute of Technology (MIT), Sloan School of Management.
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    Cited by:

    1. Preißner, Stephanie & Raasch, Christina & Schweisfurth, Tim, 2017. "Is necessity the mother of disruption?," Kiel Working Papers 2097, Kiel Institute for the World Economy (IfW Kiel).
    2. Fursov, Konstantin & Thurner, Thomas & Nefedova, Alena, 2017. "What user-innovators do that others don't: A study of daily practices," Technological Forecasting and Social Change, Elsevier, vol. 118(C), pages 153-160.
    3. Konstantin Fursov & Thomas Thurner, 2016. "God Helps Those Who Help Themselves! A Study of User-Innovation in Russia," HSE Working papers WP BRP 59/STI/2016, National Research University Higher School of Economics.
    4. Eric von Hippel & Jeroen P. J. de Jong & Stephen Flowers, 2012. "Comparing Business and Household Sector Innovation in Consumer Products: Findings from a Representative Study in the United Kingdom," Management Science, INFORMS, vol. 58(9), pages 1669-1681, September.
    5. Moritz Loock & Susan Mueller, 2012. "Talking about a Better Place: How Shai Agassi is Creating a Mass Market for Electric Vehicles," Journal of Entrepreneurship and Innovation in Emerging Economies, Entrepreneurship Development Institute of India, vol. 21(2), pages 289-313, September.
    6. Hienerth, Christoph & von Hippel, Eric & Berg Jensen, Morten, 2014. "User community vs. producer innovation development efficiency: A first empirical study," Research Policy, Elsevier, vol. 43(1), pages 190-201.
    7. So Young Kim & Eungdo Kim, 2018. "How Intellectual Property Management Capability and Network Strategy Affect Open Technological Innovation in the Korean New Information Communications Technology Industry," Sustainability, MDPI, vol. 10(8), pages 1-17, July.
    8. de Jong, Jeroen P.J. & von Hippel, Eric & Gault, Fred & Kuusisto, Jari & Raasch, Christina, 2015. "Market failure in the diffusion of consumer-developed innovations: Patterns in Finland," Research Policy, Elsevier, vol. 44(10), pages 1856-1865.
    9. Katarzyna Szopik-Depczyńska & Katarzyna Cheba & Iwona Bąk & Giuseppe Ioppolo, 2019. "User-Driven Innovation in Poland: Determinants and Recommendations," Sustainability, MDPI, vol. 12(1), pages 1-19, December.
    10. Schweisfurth, Tim G. & Raasch, Christina, 2015. "Embedded lead users—The benefits of employing users for corporate innovation," Research Policy, Elsevier, vol. 44(1), pages 168-180.
    11. Fursov, Konstantin & Linton, Jonathan, 2022. "Social innovation: Integrating product and user innovation," Technological Forecasting and Social Change, Elsevier, vol. 174(C).
    12. Pieper, Thorsten & Herstatt, Cornelius, 2018. "User innovation barriers and their impact on user-developed products," Working Papers 106, Hamburg University of Technology (TUHH), Institute for Technology and Innovation Management.
    13. Arkadiusz Œwiadek & Piotr Dzikowski & Jadwiga Gor¹czkowska & Marek Tomaszewski, 2022. "The National Innovation System in a catching-up country: empirical evidence based on micro data of a triple helix in Poland," Oeconomia Copernicana, Institute of Economic Research, vol. 13(2), pages 511-540, June.
    14. Tietze, Frank & Pieper, Thorsten & Herstatt, Cornelius, 2013. "To own or not to own: How ownership affects user innovation - An empirical study in the German rowing community," Working Papers 73, Hamburg University of Technology (TUHH), Institute for Technology and Innovation Management.
    15. Konstantin Fursov & Thomas Wolfgang Thurner, 2017. "Make it work!—a study of user innovation in Russia," Science and Public Policy, Oxford University Press, vol. 44(3), pages 392-402.
    16. Schrape, Jan-Felix, 2024. "Distributed innovation processes: Key concepts, case studies, current developments," Research Contributions to Organizational Sociology and Innovation Studies, SOI Discussion Papers 2024-03, University of Stuttgart, Institute for Social Sciences, Department of Organizational Sociology and Innovation Studies.
    17. Andreas Hein & Maximilian Schreieck & Manuel Wiesche & Markus Böhm & Helmut Krcmar, 2019. "The emergence of native multi-sided platforms and their influence on incumbents," Electronic Markets, Springer;IIM University of St. Gallen, vol. 29(4), pages 631-647, December.
    18. Alfonso Gambardella & Christina Raasch & Eric von Hippel, 2017. "The User Innovation Paradigm: Impacts on Markets and Welfare," Management Science, INFORMS, vol. 63(5), pages 1450-1468, May.
    19. Preißner, Stephanie & Raasch, Christina & Schweisfurth, Tim, 2023. "When necessity is the mother of disruption: Users versus producers as sources of disruptive innovation," Open Access Publications from Kiel Institute for the World Economy 293964, Kiel Institute for the World Economy (IfW Kiel).
    20. Carliss Baldwin & Eric von Hippel, 2011. "Modeling a Paradigm Shift: From Producer Innovation to User and Open Collaborative Innovation," Organization Science, INFORMS, vol. 22(6), pages 1399-1417, December.
    21. Praceus, Sarah & Herstatt, Cornelius, 2012. "Consumer innovation in the poor versus rich world: Some differences and similarities," Working Papers 71, Hamburg University of Technology (TUHH), Institute for Technology and Innovation Management.
    22. Rivieccio, Giorgia & Raïes, Karine & Schiavone, Francesco, 2023. "Are you attractive enough? An empirical analysis on user innovators' characteristics and the creation of new social ventures," Technological Forecasting and Social Change, Elsevier, vol. 189(C).
    23. Bullinger, Angelika C. & Rass, Matthias & Adamczyk, Sabrina & Moeslein, Kathrin M. & Sohn, Stefan, 2012. "Open innovation in health care: Analysis of an open health platform," Health Policy, Elsevier, vol. 105(2), pages 165-175.

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    More about this item

    Keywords

    User innovation; user communities; case study; dynamic analysis; drivers; impediments;
    All these keywords.

    JEL classification:

    • L15 - Industrial Organization - - Market Structure, Firm Strategy, and Market Performance - - - Information and Product Quality
    • O32 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Management of Technological Innovation and R&D
    • O31 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Innovation and Invention: Processes and Incentives
    • O14 - Economic Development, Innovation, Technological Change, and Growth - - Economic Development - - - Industrialization; Manufacturing and Service Industries; Choice of Technology

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