Autonomous and IoT‐driven intralogistics for Industry 4.0 warehouses: A thematic analysis of the literature

Eyeing superior operational performance, transportation, and warehousing management, researchers have turned their much‐needed attention to autonomous and IoT‐driven intralogistics systems. Despite its potential, a systematic evaluation of its overall business needs and the criteria for its success at each stage of adoption is missing in the literature. Using the business analysis framework, augmented by the technology adoption model, this study seeks to provide the business context for adopting autonomous and IoT‐driven intralogistics by identifying business requirements and critical success factors for such systems. We thematically analyze 85 recent research articles on autonomous and IoT‐driven intralogistics systems to identify business requirements that are linked to the mission of maximizing operational profit for the warehousing and storage industry. Then, using the identified business requirements as a base, we thematically analyze those 85 research articles again to identify critical success factors at different stages of technology adoption, namely information, analysis, acquisition, and utilization. We use the findings to develop propositions for future researchers. These findings provide a foundation for developing empirical, descriptive, and normative research on adopting and managing these systems for the warehousing and storage industry.