IDEAS home Printed from https://ideas.repec.org/a/wly/transj/v55y2016i4p333-381.html
   My bibliography  Save this article

Mobile Devices and Applications for Supply Chain Management: Process, Contingency, and Performance Effects

Author

Listed:
  • Tobias Schoenherr

Abstract

While the adoption, use, and impact of mobile devices and applications (MDA) in downstream (B2C) settings have received considerable attention, studies on these issues in the upstream (B2B) context have been largely absent. The present work fills this gap and investigates the use of MDA for supply chain management (SCM). In doing so, we address several shortcomings noted in extant technology acceptance research and merge this framework with the resource‐based view. First, arguments are developed for the central role played by behavioral intention in the relationship from perceived ease of use and perceived usefulness to usage behavior, positioning behavioral intention as an important process element. Second, competitive pressure is theorized to represent an influential contingency, moderating the impact of behavioral intention on usage behavior. Third, the impact of usage behavior on five important strategic performance measures necessary for competitive success (delivery, flexibility, quality, cost, and innovation performance) is assessed, pinpointing the value of MDA for SCM across these crucial measures of performance. And fourth, information uncertainty is positioned as a contextual force that can enhance the value of using MDA for competitive performance. Survey data from 217 adopters of MDA for SCM are used to test our expectations.

Suggested Citation

  • Tobias Schoenherr, 2016. "Mobile Devices and Applications for Supply Chain Management: Process, Contingency, and Performance Effects," Transportation Journal, John Wiley & Sons, vol. 55(4), pages 333-381, October.
    • Handle: RePEc:wly:transj:v:55:y:2016:i:4:p:333-381
    DOI: 10.5325/transportationj.55.4.0333
    as

    Download full text from publisher

    File URL: https://doi.org/10.5325/transportationj.55.4.0333
    Download Restriction: no
    File URL: https://libkey.io/10.5325/transportationj.55.4.0333?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:wly:transj:v:55:y:2016:i:4:p:333-381. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Wiley Content Delivery (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.