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Impact of Inventory Management Flexibility on Service Flexibility and Performance: Evidence from Mainland Chinese Firms

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  • Hua Song
  • Yuan‐Fang Song

Abstract

This article summarizes the literature on inventory management flexibility from a competence perspective, and it classifies the work according to inter‐firm and intra‐firm flexibilities. It also explores the relationships between inventory competence flexibility, service capabilities flexibility, and performance. The results show that intra‐firm inventory management flexibility, which reflects internal competence, has a positive impact on service capabilities and performance, while inventory coordination flexibility, which captures inter‐firm competence, has no significance on those elements. Empirical results suggest that collaborative inventory management flexibility is an important issue for Mainland China to address in the future, although intra‐firm competences there have been improved.

Suggested Citation

  • Hua Song & Yuan‐Fang Song, 2009. "Impact of Inventory Management Flexibility on Service Flexibility and Performance: Evidence from Mainland Chinese Firms," Transportation Journal, John Wiley & Sons, vol. 48(3), pages 7-19, June.
    • Handle: RePEc:wly:transj:v:48:y:2009:i:3:p:7-19
    DOI: 10.2307/25702529
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