IDEAS home Printed from https://ideas.repec.org/a/wly/nuhsci/v21y2019i3p382-389.html
   My bibliography  Save this article

Emotional communication with older people: A cross‐sectional study of home care

Author

Listed:
  • Jessica Höglander
  • Annelie J. Sundler
  • Peter Spreeuwenberg
  • Inger K. Holmström
  • Hilde Eide
  • Sandra van Dulmen
  • Jakob H. Eklund

Abstract

The aim of this study was to explore the influence of characteristics of nurses and older people on emotional communication in home care settings. A generalized, linear, mixed model was used to analyze 188 audio‐recorded home care visits coded with Verona Coding Definitions of Emotional Sequences. The results showed that most emotional distress was expressed by older females or with female nurses. The elicitation of an expression of emotional distress was influenced by the nurses' native language and profession. Older women aged 65–84 years were given the most space for emotional expression. We found that emotional communication was primarily influenced by sex for nurses and older people, with an impact on the frequency of expressions of and responses to emotional distress. Expressions of emotional distress by older males were less common and could risk being missed in communication. The results have implications for students' and health professionals' education in increasing their knowledge of and attentiveness to the impacts of their and others' characteristics and stereotypes on emotional communication with older people.

Suggested Citation

  • Jessica Höglander & Annelie J. Sundler & Peter Spreeuwenberg & Inger K. Holmström & Hilde Eide & Sandra van Dulmen & Jakob H. Eklund, 2019. "Emotional communication with older people: A cross‐sectional study of home care," Nursing & Health Sciences, John Wiley & Sons, vol. 21(3), pages 382-389, September.
    • Handle: RePEc:wly:nuhsci:v:21:y:2019:i:3:p:382-389
    DOI: 10.1111/nhs.12611
    as

    Download full text from publisher

    File URL: https://doi.org/10.1111/nhs.12611
    Download Restriction: no
    File URL: https://libkey.io/10.1111/nhs.12611?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Dorte V Kristensen & Annelie J Sundler & Hilde Eide & Linda Hafskjold & Iren Ruud & Inger K Holmström, 2017. "Characteristics of communication with older people in home care: A qualitative analysis of audio recordings of home care visits," Journal of Clinical Nursing, John Wiley & Sons, vol. 26(23-24), pages 4613-4621, December.
    2. Riitta Turjamaa & Sirpa Hartikainen & Anna‐Maija Pietilä, 2013. "Forgotten resources of older home care clients: Focus group study in Finland," Nursing & Health Sciences, John Wiley & Sons, vol. 15(3), pages 333-339, September.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Lily Dongxia Xiao & Eileen Willis & Ann Harrington & David Gillham & Anita De Bellis & Wendy Morey & Lesley Jeffers, 2017. "Resident and family member perceptions of cultural diversity in aged care homes," Nursing & Health Sciences, John Wiley & Sons, vol. 19(1), pages 59-65, March.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:wly:nuhsci:v:21:y:2019:i:3:p:382-389. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Wiley Content Delivery (email available below). General contact details of provider: https://doi.org/10.1111/(ISSN)1442-2018 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.