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A componentwise index of service measurement in multi‐component systems

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  • Sridhar Seshadri
  • Jayashankar M. Swaminathan

Abstract

In this paper we present a componentwise delay measure for estimating and improving the expected delays experienced by customers in a multi‐component inventory/assembly system. We show that this measure is easily computed. Further, in an environment where the performance of each of the item delays could be improved with investment, we present a solution that aims to minimize this measure and, in effect, minimizes the average waiting time experienced by customers. © 2002 Wiley Periodicals, Inc. Naval Research Logistics 50: 2003

Suggested Citation

  • Sridhar Seshadri & Jayashankar M. Swaminathan, 2003. "A componentwise index of service measurement in multi‐component systems," Naval Research Logistics (NRL), John Wiley & Sons, vol. 50(2), pages 184-194, March.
    • Handle: RePEc:wly:navres:v:50:y:2003:i:2:p:184-194
    DOI: 10.1002/nav.10050
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    1. Bennett Fox, 1966. "Discrete Optimization Via Marginal Analysis," Management Science, INFORMS, vol. 13(3), pages 210-216, November.
    2. Sridhar Seshadri & J. G. Shanthikumar, 1997. "Allocation of Chips to Wafers in a Production Problem of Semiconductor Kits," Operations Research, INFORMS, vol. 45(2), pages 315-321, April.
    3. Hausman, Warren H. & Lee, Hau L. & Zhang, Alex X., 1998. "Joint demand fulfillment probability in a multi-item inventory system with independent order-up-to policies," European Journal of Operational Research, Elsevier, vol. 109(3), pages 646-659, September.
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