IDEAS home Printed from https://ideas.repec.org/a/wly/isacfm/v11y2002i4p185-200.html
   My bibliography  Save this article

Approaches to locating expertise using corporate knowledge

Author

Listed:
  • Richard Crowder
  • Gareth Hughes
  • Wendy Hall

Abstract

In many organizations people need to locate colleagues with knowledge and information to resolve a problem. Computer‐based systems that assist users with finding such expertise are increasingly important to industrial organizations. In this paper we discuss the development of Expertise Finders suitable for use within the engineering design environment, as illustrated through the use of a scenario. A key feature of this work is that the Expertise Finder returns both recommended contacts and supporting documentation. The Expertise Finder bases its results on information held within the organization, e.g. on‐line publications repositories, human resource records, and not on individually compiled Curriculum Vitaes or other forms of user‐maintained records. The recommendations are presented to the user with due regard to the social context, and are supported by the documents used to make the recommendation. Copyright © 2003 John Wiley & Sons, Ltd.

Suggested Citation

  • Richard Crowder & Gareth Hughes & Wendy Hall, 2002. "Approaches to locating expertise using corporate knowledge," Intelligent Systems in Accounting, Finance and Management, John Wiley & Sons, Ltd., vol. 11(4), pages 185-200, October.
    • Handle: RePEc:wly:isacfm:v:11:y:2002:i:4:p:185-200
    DOI: 10.1002/isaf.232
    as

    Download full text from publisher

    File URL: https://doi.org/10.1002/isaf.232
    Download Restriction: no
    File URL: https://libkey.io/10.1002/isaf.232?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Dirk Basten & Thilo Haamann, 2018. "Approaches for Organizational Learning: A Literature Review," SAGE Open, , vol. 8(3), pages 21582440187, August.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:wly:isacfm:v:11:y:2002:i:4:p:185-200. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Wiley Content Delivery (email available below). General contact details of provider: http://www.interscience.wiley.com/jpages/1099-1174/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.