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A Balanced Scorecard for State U's Facilities Management Division?

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  • Norman T. Sheehan
  • Ganesh Vaidyanathan
  • Suresh Kalagnanam

Abstract

This case introduces students to building and implementing a balanced scorecard (BSC) in a setting with which they are familiar — cleaning, maintenance, management, and construction of a university's buildings and grounds. Students are asked to construct or critique a BSC for the facilities management division of a university. This may lead to a discussion of the causal linkages implied in the BSC and how one would implement a BSC in a governmental setting.

Suggested Citation

  • Norman T. Sheehan & Ganesh Vaidyanathan & Suresh Kalagnanam, 2009. "A Balanced Scorecard for State U's Facilities Management Division?," Accounting Perspectives, John Wiley & Sons, vol. 8(1), pages 69-83, February.
    • Handle: RePEc:wly:accper:v:8:y:2009:i:1:p:69-83
    DOI: 10.1506/ap.8.1.4
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