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Alternative dispute resolution (ADR) for consumer disputes in the Slovak republic

Author

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  • Vačoková Lenka

    (University of Economics in Bratislava, Faculty of Commerce, Department of Business Law, Dolnozemská cesta 1, 852 35Bratislava)

Abstract

This paper aims to analyse alternative dispute resolution (ADR) for consumer disputes in the Slovak Republic according to Act No. 391/2015 Coll. on consumer alternative dispute resolution as amended. Through this act Directive 2013/11/EU of the European Parliament and of the Council of 21 May 2013 on alternative dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC (Directive on consumer ADR) has been transposed into Slovak law. Author of the paper used scientific methods of analysis, comparison, deduction, induction and synthesis. She tried to evaluate the application of consumer ADR by Slovak ADR entities, development of ADR between 2016 and 2019, current situation, and to provide conclusions and suggest changes for future.

Suggested Citation

  • Vačoková Lenka, 2020. "Alternative dispute resolution (ADR) for consumer disputes in the Slovak republic," Studia Commercialia Bratislavensia, Sciendo, vol. 13(45), pages 264-275, September.
    • Handle: RePEc:vrs:stcomb:v:13:y:2020:i:45:p:264-275:n:1
    DOI: 10.2478/stcb-2020-0011
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    More about this item

    Keywords

    ADR procedure; ADR entity (national identity); ADR authority; authorized legal persons; domestic disputes; consumer; trader;
    All these keywords.

    JEL classification:

    • K - Law and Economics
    • K - Law and Economics
    • D - Microeconomics

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