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The influence of the implementation of ERP systems on the performance of an organization

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  • Barna Laura-Eugenia-Lavinia

    (Bucharest University of Economic Studies, Bucharest, Romania)

  • Igna Roxana Dana

    (Bucharest University of Economic Studies, Bucharest, Romania)

Abstract

In this paper, I examined how the adoption and implementation of Enterprise Resource Planning systems influences an organization’s performance. Performance is a key component that underlies the organization’s activity. Enterprise Resource Planning systems are used to manage the activities of an organization (accounting, procurement, compliance, production, project management and other distribution chain operations). The impact of implementing Enterprise Resource Planning systems may differ from organization to organization. The main purpose of the paper is to present the most important performance indicators that are influenced by the implementation of Enterprise Resource Planning systems, but also what is their impact on the entire activity of an organization. The research method used is a quantitative research based on the questionnaire where we identified how Enterprise Resource Planning systems influence the performance of the organization. The data collected were useful to answer the main research questions formulated in the paper. The results obtained based on the questionnaire showed that organizations that implemented Enterprise Resource Planning systems obtained more favorable values of performance indicators than organizations that did not implement them. These Enterprise Resource Planning systems also have a role in the sustainable development of the organization, but in principle Enterprise Resource Planning systems are useful to improve the performance of the organization.

Suggested Citation

  • Barna Laura-Eugenia-Lavinia & Igna Roxana Dana, 2021. "The influence of the implementation of ERP systems on the performance of an organization," Proceedings of the International Conference on Business Excellence, Sciendo, vol. 15(1), pages 268-279, December.
    • Handle: RePEc:vrs:poicbe:v:15:y:2021:i:1:p:268-279:n:4
    DOI: 10.2478/picbe-2021-0026
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    References listed on IDEAS

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    1. Victoria STANCIU & Andrei TINCA, 2013. "ERP Solutions between Success and Failure," Journal of Accounting and Management Information Systems, Faculty of Accounting and Management Information Systems, The Bucharest University of Economic Studies, vol. 12(4), pages 626-649, December.
    2. Umble, Elisabeth J. & Haft, Ronald R. & Umble, M. Michael, 2003. "Enterprise resource planning: Implementation procedures and critical success factors," European Journal of Operational Research, Elsevier, vol. 146(2), pages 241-257, April.
    3. Valentin Florentin Dumitru & Nadia Albu & Cătălin Nicolae Albu & Mădălina Dumitru, 2013. "ERP implementation and organizational performance. A Romanian case study of best practices," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 15(34), pages 518-531, June.
    4. Madapusi, Arun & D'Souza, Derrick, 2012. "The influence of ERP system implementation on the operational performance of an organization," International Journal of Information Management, Elsevier, vol. 32(1), pages 24-34.
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