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Digitalisation of Healthcare and the Problem of Digital Exclusion

Author

Listed:
  • Kwiatkowska Ewa M

    (Kozminski University, Jagiellońska 57/59 St., 03-301 Warsaw)

  • Skórzewska-Amberg Małgorzata

    (Kozminski University, Jagiellońska 57/59 St., 03-301 Warsaw)

Abstract

Purpose: Digitalisation of healthcare in Poland which covers e-prescriptions, e-referrals, and sharing electronic medical records (EMR) on the P1 platform3 is supposed to be fully completed and implemented from 1 January 2021. The success of that implementation is strictly connected to the level of digital skills of both healthcare providers and healthcare service users. The purpose of the present paper is to indicate potential problems which may arise from the digitalisation of healthcare in social groups which are not adapted to using information and communication technologies (ICT) in their day-to-day lives, especially in case of the elderly.

Suggested Citation

  • Kwiatkowska Ewa M & Skórzewska-Amberg Małgorzata, 2019. "Digitalisation of Healthcare and the Problem of Digital Exclusion," Journal of Management and Business Administration. Central Europe, Sciendo, vol. 27(2), pages 48-63, June.
    • Handle: RePEc:vrs:jmbace:v:27:y:2019:i:2:p:48-63:n:3
    DOI: 10.7206/jmba.ce.2450-7814.252
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    More about this item

    Keywords

    healthcare; Internet; patient; digital exclusion; e-prescriptions;
    All these keywords.

    JEL classification:

    • I15 - Health, Education, and Welfare - - Health - - - Health and Economic Development
    • I18 - Health, Education, and Welfare - - Health - - - Government Policy; Regulation; Public Health
    • L86 - Industrial Organization - - Industry Studies: Services - - - Information and Internet Services; Computer Software

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