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Digital governance across whole-of-the-government: Opportunities and challenges

Author

Listed:
  • Pande Smita

    (Jaipuria Institute of Management, India)

  • Chandani Arti

    (Jaipuria Institute of Management, India)

  • Wagholikar Smita

    (Symbiosis Institute of Technology, Symbiosis International (Deemed University), India)

Abstract

Technology has become a major driver for business, society, and government in the present times. Businesses use technology to monitor their processes, improve their efficiency, and automate routine tasks along with other things while government may use the technology from a different perspective. The role of government is to facilitate, monitor, supervise, and regulate various policies, programs, schemes, etc. Digital governance is a step towards making the roles, responsibilities, and authority for decision-making create a digital presence for any organization. The present study focuses on the digital governance of the government in a country like India. The study highlights the opportunities and challenges of digital governance. The digital divide is one of the major challenges for digital governance. There are multiple challenges that technology poses for bringing digital governance into action and some of those are related to technology, leadership, literacy, etc. Digital governance can be successfully implemented if these issues are being addressed and taken care of. The paper concludes by giving the future direction of research.

Suggested Citation

  • Pande Smita & Chandani Arti & Wagholikar Smita, 2025. "Digital governance across whole-of-the-government: Opportunities and challenges," Financial Internet Quarterly (formerly e-Finanse), Sciendo, vol. 21(1), pages 67-75.
    • Handle: RePEc:vrs:finiqu:v:21:y:2025:i:1:p:67-75:n:1005
    DOI: 10.2478/fiqf-2025-0005
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    More about this item

    Keywords

    Digital Governance; Digital Divide; Artificial Intelligence; Digital Security; Opportunities; Challenges;
    All these keywords.

    JEL classification:

    • G34 - Financial Economics - - Corporate Finance and Governance - - - Mergers; Acquisitions; Restructuring; Corporate Governance
    • G38 - Financial Economics - - Corporate Finance and Governance - - - Government Policy and Regulation

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