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Knowledge management vs business process management in contemporary enterprises

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  • Bitkowska Agnieszka

    (University of Finance and Management in Warsaw, Faculty of Management, Poland)

Abstract

The main objective of this paper is to identify the system of knowledge management in contemporary process organizations in business process perspective, especially with regard to technological and social conditions. Methodology is based on literature analysis and case studies. The integration of knowledge management technologies, concepts and methods into organizational business processes is challenging research issue today. The concepts of knowledge management and business process management should be analyzed jointly in the contemporary enterprises. Despite of the growing interest among researchers and practitioners of the concept of the knowledge management referring to business process management there is a lack of articles in this area. Appropriate approach to the modelling of knowledge management processes, as well as the use of IT tools, and a motivation system are of key importance for the introduction of this solution in organizations.

Suggested Citation

  • Bitkowska Agnieszka, 2016. "Knowledge management vs business process management in contemporary enterprises," Engineering Management in Production and Services, Sciendo, vol. 8(2), pages 31-37, June.
  • Handle: RePEc:vrs:ecoman:v:8:y:2016:i:2:p:31-37:n:4
    DOI: 10.1515/emj-2016-0014
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    Cited by:

    1. Luis Enrique Valdez-Juárez & Domingo García-Pérez-de-Lema & Gonzalo Maldonado-Guzmán, 2018. "ICT and KM, Drivers of Innovation and Profitability in SMEs," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 17(01), pages 1-34, March.

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    Keywords

    knowledge; knowledge management;

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