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Innovations In The Global Courier Services Market

Author

Listed:
  • Elitsa Gramatikova

    (University of Economics - Varna, Varna, Bulgaria)

Abstract

In today’s fast-paced technological world more consumers prefer to shop online and take full advantage of the growing e-commerce industry. The time becomes a scarce resource, so consumers look for a way to get the goods they needed as quickly as they could and in the most convenient place. In order to meet customer needs, e-merchants use the services of courier companies, which face challenges of constantly adapting to new information technologies. The article looks at interesting innovative solutions in the global courier services market, including artificial intelligence, autonomous vehicles, warehouse robotics, drone transportation, 3D printing and more. With the help of these innovations, a number of logistical problems affecting shippers and their customers can be solved.

Suggested Citation

  • Elitsa Gramatikova, 2020. "Innovations In The Global Courier Services Market," Economic Science, education and the real economy: Development and interactions in the digital age, Publishing house Science and Economics Varna, issue 1, pages 431-440.
    • Handle: RePEc:vrn:cfdide:y:2020:i:1:p:431-440
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    File URL: https://ue-varna.bg/~uevarna/uploads/filemanager/303/publishing-complex/2020/Economic_science_education_real_economy_T1_2020.pdf
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    More about this item

    Keywords

    artificial intelligence (AI); warehouse robotics; self-driving cars; unmanned aerial vehicles (UAV); 3D printing;
    All these keywords.

    JEL classification:

    • L81 - Industrial Organization - - Industry Studies: Services - - - Retail and Wholesale Trade; e-Commerce
    • L87 - Industrial Organization - - Industry Studies: Services - - - Postal and Delivery Services

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