Distinctive features of the logistics approach to managing information flows

The study aims to clarify the essence and complement the content of the logistics approach to managing information flows in a supply chain. The adopted approach features the following aspects: creation and delivery of value to the end consumer of products and services; focus on managing resource flows, elimination of cross-functional and cross-operational barriers in supply chains, reduction of lost profits. The methodological basis of the research rests upon theoretical and methodological concepts of logistics and logistics management regarding the management of information flows in supply chains. The authors employ the methods of terminological and systems analysis, logical and structural methods, grouping, and classification. The article proposes a classification of consumer values with regard to specifics of information resources; revises the classification of information resource flows and methods for their optimisation; develops a classification of the cross-functional barriers that exist in the information resource supply chains, and their root causes; specifies managerial options within supply chains and their interrelations; and reflects the structure of lost profits in supply chains of information resources. The findings make it possible to revise and supplement the theory and methodology of information flow management in supply chains and increase the competitiveness of their links through better service provided to end users of goods and services