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Customer Loyalty to Banks: A Longitudinal Study

Author

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  • Fry, Joseph N
  • Shaw, David C
  • Haehling von Lanzenauer, C
  • Dipchand, Cecil R

Abstract

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Suggested Citation

  • Fry, Joseph N & Shaw, David C & Haehling von Lanzenauer, C & Dipchand, Cecil R, 1973. "Customer Loyalty to Banks: A Longitudinal Study," The Journal of Business, University of Chicago Press, vol. 46(4), pages 517-525, October.
    • Handle: RePEc:ucp:jnlbus:v:46:y:1973:i:4:p:517-25
    DOI: 10.1086/295575
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    Citations

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    Cited by:

    1. Krista Neykova, 2019. "Customer Loyalty in Retail Banking," Izvestia Journal of the Union of Scientists - Varna. Economic Sciences Series, Union of Scientists - Varna, Economic Sciences Section, vol. 8(2), pages 140-147, August.
    2. Lariviere, Bart & Van den Poel, Dirk, 2007. "Banking behaviour after the lifecycle event of "moving in together": An exploratory study of the role of marketing investments," European Journal of Operational Research, Elsevier, vol. 183(1), pages 345-369, November.
    3. Ardic Oya Pinar & Yuzereroglu Uygar, 2009. "How Do Individuals Choose Banks? An Application to Household Level Data from Turkey," The B.E. Journal of Economic Analysis & Policy, De Gruyter, vol. 9(1), pages 1-26, June.
    4. Tamy Al-Binali & Ahmet Faruk Aysan & Hasan Dinçer & Ibrahim Musa Unal & Serhat Yüksel, 2023. "New Horizons in Bank Mergers: A Quantum Spherical Fuzzy Decision-Making Framework for Analyzing Islamic and Conventional Bank Mergers and Enhancing Resilience," Sustainability, MDPI, vol. 15(10), pages 1-37, May.
    5. Paul P. Momtaz, 2021. "Initial coin offerings, asymmetric information, and loyal CEOs," Small Business Economics, Springer, vol. 57(2), pages 975-997, August.

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