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Impacts Of Organizational Learning Capability And Iso 9001 Effectiveness On Financial Performance Of Exporting Companies In The Federation Of Bosnia And Herzegovina

Author

Listed:
  • Ensar Mekic

    (Faculty of Economics and Social Sciences, International Burch University)

  • M. Sait Dinç

    (Faculty of Economics and Social Sciences, International Burch University)

Abstract

The main purpose of this study was to investigate the relationship between Organizational Learning Capability, ISO 9001 Effectiveness and Financial Performance of Bosnian exporters. Based on literature review, a conceptual model was validated and the hypotheses were proposed. The measurement instrument used in this study is a structured survey prepared based on literature review. The target population were the managers of Bosnian exporters that have the ISO 9001 standard implemented in the company. In total, 84 surveys were completed by respondents, which is sample good enough for the entity of the Federation of Bosnia and Herzegovina. Before conducting a regression analysis in Software Package for Social Sciences, the exploratory factor analysis was conducted and five items were extracted. The regression results indicated a strong and positive influence of ISO 9001 Effectiveness on Financial Performance and Organizational Learning Capability of Bosnian exporters. A positive relationship of Organizational Learning Capability and Financial Performance was not confirmed.

Suggested Citation

  • Ensar Mekic & M. Sait Dinç, 2017. "Impacts Of Organizational Learning Capability And Iso 9001 Effectiveness On Financial Performance Of Exporting Companies In The Federation Of Bosnia And Herzegovina," Economic Review: Journal of Economics and Business, University of Tuzla, Faculty of Economics, vol. 15(1), pages 47-61, May.
    • Handle: RePEc:tuz:journl:v:15:y:2017:i:1:p:47-61
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    More about this item

    Keywords

    ISO 9001 Effectiveness; Organizational Learning Capability; Financial Performance;
    All these keywords.

    JEL classification:

    • M11 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Production Management
    • L00 - Industrial Organization - - General - - - General
    • L15 - Industrial Organization - - Market Structure, Firm Strategy, and Market Performance - - - Information and Product Quality

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