IDEAS home Printed from https://ideas.repec.org/a/tuz/journl/v12y2014i1p31-41.html
   My bibliography  Save this article

User-Driven Innovation: Towards A New Innovation Paradigm

Author

Listed:
  • Slavica Rocheska

    (Faculty of Economics, Prilep)

  • Olivera Kostoska

    (Faculty of Economics, Prilep)

  • Marjan Angeleski

    (Faculty of Economics, Prilep)

  • Gjorgji Mancheski

    (Faculty of Economics, Prilep)

Abstract

The holistic approach to innovation includes establishing a wide range of interactions among different actors which implies development and expansion of methods, approaches and tools for improving the innovation. This paper analyzes the impact of customers and users on promoting innovation of companies. In this context, the authors advocate different methods and approaches for establishing interactions between the customer and the company and for providing the customer involvement in the process of innovation. Therefore, the paper aims at presenting an analytical overview of the methods and tools by which users influence companies’ process of innovation. It will also propose a conceptual framework as regards the user involvement in different stages of the innovation process.

Suggested Citation

  • Slavica Rocheska & Olivera Kostoska & Marjan Angeleski & Gjorgji Mancheski, 2014. "User-Driven Innovation: Towards A New Innovation Paradigm," Economic Review: Journal of Economics and Business, University of Tuzla, Faculty of Economics, vol. 12(1), pages 31-41.
    • Handle: RePEc:tuz:journl:v:12:y:2014:i:1:p:31-41
    as

    Download full text from publisher

    File URL: http://www.ef.untz.ba/images/maj2014/Paper3.pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Eric von Hippel & Ralph Katz, 2002. "Shifting Innovation to Users via Toolkits," Management Science, INFORMS, vol. 48(7), pages 821-833, July.
    2. Von Hippel, Eric A. & Katz, Ralph, 2002. "Shifting Innovation to Users Via Toolkits," Working papers 4232-02, Massachusetts Institute of Technology (MIT), Sloan School of Management.
    3. Dosi, Giovanni, 1993. "Technological paradigms and technological trajectories : A suggested interpretation of the determinants and directions of technical change," Research Policy, Elsevier, vol. 22(2), pages 102-103, April.
    4. Kristina Risom Jespersen, 2011. "Online Channels And Innovation: Are Users Being Empowered And Involved?," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 15(06), pages 1141-1159.
    5. Glen L. Urban & Eric von Hippel, 1988. "Lead User Analyses for the Development of New Industrial Products," Management Science, INFORMS, vol. 34(5), pages 569-582, May.
    6. Spyros Arvanitis & Barbara Fuchs & Martin Woerter, 2011. "External End Users and Firm Innovation Performance," KOF Working papers 11-276, KOF Swiss Economic Institute, ETH Zurich.
    7. Olivier Toubia & Laurent Florès, 2007. "Adaptive Idea Screening Using Consumers," Marketing Science, INFORMS, vol. 26(3), pages 342-360, 05-06.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Maxim Kotsemir & Alexander Abroskin & Dirk Meissner, 2013. "Innovation concepts and typology – an evolutionary discussion," HSE Working papers WP BRP 05/STI/2013, National Research University Higher School of Economics.
    2. Kibaek Lee & Jaeheung Yoo & Munkee Choi & Hangjung Zo & Andrew P Ciganek, 2016. "Does External Knowledge Sourcing Enhance Market Performance? Evidence from the Korean Manufacturing Industry," PLOS ONE, Public Library of Science, vol. 11(12), pages 1-19, December.
    3. Habicht, Hagen & Oliveira, Pedro & Shcherbatiuk, Viktoriia, 2012. "User Innovators: When Patients Set Out to Help Themselves and End Up Helping Many," Die Unternehmung - Swiss Journal of Business Research and Practice, Nomos Verlagsgesellschaft mbH & Co. KG, vol. 66(3), pages 277-295.
    4. Fuller, Johann & Jawecki, Gregor & Muhlbacher, Hans, 2007. "Innovation creation by online basketball communities," Journal of Business Research, Elsevier, vol. 60(1), pages 60-71, January.
    5. Sánchez-González, Gloria & González-Álvarez, Nuria & Nieto, Mariano, 2009. "Sticky information and heterogeneous needs as determining factors of R&D cooperation with customers," Research Policy, Elsevier, vol. 38(10), pages 1590-1603, December.
    6. Suresh Malodia & Shaphali Gupta & Anand Kumar Jaiswal, 2020. "Reverse innovation: a conceptual framework," Journal of the Academy of Marketing Science, Springer, vol. 48(5), pages 1009-1029, September.
    7. Lars Bo Jeppesen & Lars Frederiksen, 2006. "Why Do Users Contribute to Firm-Hosted User Communities? The Case of Computer-Controlled Music Instruments," Organization Science, INFORMS, vol. 17(1), pages 45-63, February.
    8. Rivieccio, Giorgia & Raïes, Karine & Schiavone, Francesco, 2023. "Are you attractive enough? An empirical analysis on user innovators' characteristics and the creation of new social ventures," Technological Forecasting and Social Change, Elsevier, vol. 189(C).
    9. Ghasemzadeh, Khatereh & Bortoluzzi, Guido & Yordanova, Zornitsa, 2022. "Collaborating with users to innovate: A systematic literature review," Technovation, Elsevier, vol. 116(C).
    10. Francesco Paolo Appio & Antonella Martini & Silvia Massa & Stefania Testa, 2016. "Unveiling the intellectual origins of Social Media-based innovation: insights from a bibliometric approach," Scientometrics, Springer;Akadémiai Kiadó, vol. 108(1), pages 355-388, July.
    11. Stefan Koch & Michael Bierbamer, 2016. "Opening your product: impact of user innovations and their distribution platform on video game success," Electronic Markets, Springer;IIM University of St. Gallen, vol. 26(4), pages 357-368, November.
    12. Onexy Quintana-Martinez & Antonio-Rafael Ramos-Rodriguez, 2016. "Changes in the Axes of Convergence of Innovation Management Research," International Journal of Business and Management, Canadian Center of Science and Education, vol. 11(5), pages 1-96, April.
    13. Philipp Alexander Ebel & Ulrich Bretschneider & Jan Marco Leimeister, 2016. "Can The Crowd Do The Job? Exploring The Effects Of Integrating Customers Into A Company’S Business Model Innovation," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 20(07), pages 1-24, October.
    14. Jeroen de Jong & Eric von Hippel, 2010. "Open, distributed and user-centered: Towards a paradigm shift in innovation policy," Scales Research Reports H201009, EIM Business and Policy Research.
    15. Niladri B. Syam & Amit Pazgal, 2013. "Co-Creation with Production Externalities," Marketing Science, INFORMS, vol. 32(5), pages 805-820, September.
    16. von Hippel, Eric, 2010. "Open User Innovation," Handbook of the Economics of Innovation, in: Bronwyn H. Hall & Nathan Rosenberg (ed.), Handbook of the Economics of Innovation, edition 1, volume 1, chapter 0, pages 411-427, Elsevier.
    17. Monika C. Schuhmacher & Sabine Kuester & Anna-Lena Hanker, 2018. "Investigating Antecedents And Stage-Specific Effects Of Customer Integration Intensity On New Product Success," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 22(04), pages 1-36, May.
    18. Fursov, Konstantin & Linton, Jonathan, 2022. "Social innovation: Integrating product and user innovation," Technological Forecasting and Social Change, Elsevier, vol. 174(C).
    19. Spencer H. Harrison & Kevin G. Corley, 2011. "Clean Climbing, Carabiners, and Cultural Cultivation: Developing an Open-Systems Perspective of Culture," Organization Science, INFORMS, vol. 22(2), pages 391-412, April.
    20. Alexandros D. Tsangaridis, 2014. "Strategic Financial Analysis Of The Merger Of New Tt Hellenic Postbank S.A. With Eurobank - Ergasias Bank S.A," Economy & Business Journal, International Scientific Publications, Bulgaria, vol. 8(1), pages 354-372.

    More about this item

    Keywords

    User-driven innovation tools and methods; innovation process; customer input;
    All these keywords.

    JEL classification:

    • O30 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - General
    • O31 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Innovation and Invention: Processes and Incentives

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:tuz:journl:v:12:y:2014:i:1:p:31-41. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Senad Celikovic (email available below). General contact details of provider: https://edirc.repec.org/data/efutzba.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.