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Perceptions of Information Security in the Workplace: Linking Information Security Climate to Compliant Behavior

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  • Mark Chan
  • Irene Woon
  • Atreyi Kankanhalli

Abstract

A large number of information security breaches in the workplace result from employees’ failure to comply with organizational information security guidelines. Recent surveys report that 78% of computer attacks appear in the form of viruses embedded in email attachments. Employees who open e-mail attachments from unknown sources risk infecting their own computers as well as other computers sharing the same network. Therefore, more attention needs to be paid to learning why non-compliant behavior takes place so that appropriate measures for curbing the occurrence of such behavior can be found. With such motivation in mind, this study examines the effects of social contextual factors on employees’ compliance with organizational security policies. The research model is developed based on concepts adapted from safety climate literature that has been used to explain the safe behavior of employees in organizations. Data was collected from a sample of 140 employees from two large IT intensive organizations using a 28- item survey instrument and analyzed using structured equation modeling. Management practices, supervisory practices, and coworker’s socialization were found to be positively related to employees’ perception of information security climate in the organization. Perception of security climate and self-efficacy had positive impacts on compliant behavior. Implications of this study for research and practice are discussed.

Suggested Citation

  • Mark Chan & Irene Woon & Atreyi Kankanhalli, 2005. "Perceptions of Information Security in the Workplace: Linking Information Security Climate to Compliant Behavior," Journal of Information Privacy and Security, Taylor & Francis Journals, vol. 1(3), pages 18-41, July.
    • Handle: RePEc:taf:uipsxx:v:1:y:2005:i:3:p:18-41
    DOI: 10.1080/15536548.2005.10855772
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    Cited by:

    1. Victoria Kisekka & Sanjay Goel, 2023. "An Investigation of the Factors that Influence Job Performance During Extreme Events: The Role of Information Security Policies," Information Systems Frontiers, Springer, vol. 25(4), pages 1439-1458, August.
    2. Dima Dajani & Saad G. Yaseen & Ihab El Qirem & Hanadi Sa’d, 2022. "Predictors of Intention to Use a Sustainable Cloud-Based Quality Management System among Academics in Jordan," Sustainability, MDPI, vol. 14(21), pages 1-18, November.
    3. Hwee-Joo Kam & Thomas Mattson & Sanjay Goel, 0. "A Cross Industry Study of Institutional Pressures on Organizational Effort to Raise Information Security Awareness," Information Systems Frontiers, Springer, vol. 0, pages 1-24.
    4. Ke Dong & Rao Faizan Ali & P. D. D. Dominic & Syed Emad Azhar Ali, 2021. "The Effect of Organizational Information Security Climate on Information Security Policy Compliance: The Mediating Effect of Social Bonding towards Healthcare Nurses," Sustainability, MDPI, vol. 13(5), pages 1-25, March.
    5. Jack Shih-Chieh Hsu & Sheng-Pao Shih & Yu Wen Hung & Paul Benjamin Lowry, 2015. "The Role of Extra-Role Behaviors and Social Controls in Information Security Policy Effectiveness," Information Systems Research, INFORMS, vol. 26(2), pages 282-300, June.
    6. Chang-Gyu Yang & Hee-Jun Lee, 2016. "A study on the antecedents of healthcare information protection intention," Information Systems Frontiers, Springer, vol. 18(2), pages 253-263, April.
    7. Murilo Catussi Almeida & Adilson Carlos Yoshikuni & Rajeev Dwivedi & Cláudio Luís Carvalho Larieira, 2022. "Do Leadership Styles Influence Employee Information Systems Security Intention? A Study of the Banking Industry," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 23(4), pages 535-550, December.
    8. Dang-Pham, Duy & Pittayachawan, Siddhi & Bruno, Vince, 2016. "Impacts of security climate on employees’ sharing of security advice and troubleshooting: Empirical networks," Business Horizons, Elsevier, vol. 59(6), pages 571-584.
    9. Hwee-Joo Kam & Thomas Mattson & Sanjay Goel, 2020. "A Cross Industry Study of Institutional Pressures on Organizational Effort to Raise Information Security Awareness," Information Systems Frontiers, Springer, vol. 22(5), pages 1241-1264, October.
    10. Amitava Dutta & Rahul Roy, 2008. "Dynamics of organizational information security," System Dynamics Review, System Dynamics Society, vol. 24(3), pages 349-375, September.
    11. Ruochen Liao & Shenaz Balasinorwala & H. Raghav Rao, 2017. "Computer assisted frauds: An examination of offender and offense characteristics in relation to arrests," Information Systems Frontiers, Springer, vol. 19(3), pages 443-455, June.

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