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A literature review of mobility services: definitions, modelling state-of-the-art, and key considerations for a conceptual modelling framework

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  • Francisco Calderón
  • Eric J. Miller

Abstract

This paper presents a comprehensive literature review focused on the supply side of mobility services, providing relevant insights at the conceptual, operational, and modelling levels. Definitions are first drawn from the Mobility as a Service paradigm due to its predominance in the literature. This is followed by an assessment of the operational features of a range of mobility services, including carsharing, bikesharing, ridehailing, and demand responsive transit. To conclude the review, the state-of-the-art in modelling approaches for mobility services is reported, at different levels of complexity and integration. Three of the most important findings and arguments from this paper suggest that a high degree of generality exists for operational features of mobility services; that it is essential to make a distinction between Mobility as a Service and a mobility service in isolation; along with the argument that human agency should be carefully considered in modelling efforts, both for user agent and driver agent decision-making processes. Finally, key considerations are proposed for the future development of a conceptual framework for modelling the supply side of mobility services, which would have a generic service provider model as its core component.

Suggested Citation

  • Francisco Calderón & Eric J. Miller, 2020. "A literature review of mobility services: definitions, modelling state-of-the-art, and key considerations for a conceptual modelling framework," Transport Reviews, Taylor & Francis Journals, vol. 40(3), pages 312-332, May.
    • Handle: RePEc:taf:transr:v:40:y:2020:i:3:p:312-332
    DOI: 10.1080/01441647.2019.1704916
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    Citations

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    Cited by:

    1. Ludmiła Filina-Dawidowicz & Mariusz Kostrzewski, 2022. "The Complexity of Logistics Services at Transshipment Terminals," Energies, MDPI, vol. 15(4), pages 1-26, February.
    2. Ye, Jianhong & Zheng, Jiaqi, 2024. "How stakeholders influence MaaS implementation? An analysis based on evolutionary game theory," Transport Policy, Elsevier, vol. 149(C), pages 198-210.
    3. Jason Soria & Shelly Etzioni & Yoram Shiftan & Amanda Stathopoulos & Eran Ben-Elia, 2022. "Microtransit adoption in the wake of the COVID-19 pandemic: evidence from a choice experiment with transit and car commuters," Papers 2204.01974, arXiv.org.
    4. Golalikhani, Masoud & Oliveira, Beatriz Brito & Carravilla, Maria Antónia & Oliveira, José Fernando & Antunes, António Pais, 2021. "Carsharing: A review of academic literature and business practices toward an integrated decision-support framework," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 149(C).
    5. Bonner, Taylor & Miller-Hooks, Elise, 2023. "Achieving equitable outcomes through optimal design in the development of microtransit zones," Journal of Transport Geography, Elsevier, vol. 112(C).
    6. Bahrami, Sina & Nourinejad, Mehdi & Nesheli, Mahmood Mahmoodi & Yin, Yafeng, 2022. "Optimal composition of solo and pool services for on-demand ride-hailing," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 161(C).
    7. Schasché, Stephanie E. & Sposato, Robert G. & Hampl, Nina, 2022. "The dilemma of demand-responsive transport services in rural areas: Conflicting expectations and weak user acceptance," Transport Policy, Elsevier, vol. 126(C), pages 43-54.
    8. Georgina Santos & Nikolay Nikolaev, 2021. "Mobility as a Service and Public Transport: A Rapid Literature Review and the Case of Moovit," Sustainability, MDPI, vol. 13(7), pages 1-18, March.
    9. Hasselwander, Marc & Bigotte, Joao F. & Antunes, Antonio P. & Sigua, Ricardo G., 2022. "Towards sustainable transport in developing countries: Preliminary findings on the demand for mobility-as-a-service (MaaS) in Metro Manila," Transportation Research Part A: Policy and Practice, Elsevier, vol. 155(C), pages 501-518.

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