IDEAS home Printed from https://ideas.repec.org/a/taf/tprsxx/v61y2023i3p754-773.html
   My bibliography  Save this article

Impact of psychological safety on supply chain operational performance

Author

Listed:
  • Brandon W. Lee
  • Lakshminarayana Nittala
  • Mark A. Jacobs
  • Wantao Yu

Abstract

This study examines the relationship between psychological safety and operational performance in the context of supply chain partners, i.e. an inter-organisational setting. While collaboration among supply chain partners enables effective problem solving and generates innovation, such collaborations may result in superior performance improvements when a psychologically safe business environment is created along the supply chain. The analysis of this study is based on data collected from 241 manufacturing companies in China using a survey questionnaire. A confirmatory factor analysis (CFA) was conducted to assess the validity of the measures, and an ordinary least squares (OLS) regression was used to test the hypotheses. Study results indicate that there is a significant positive association between psychological safety and operational performance in the context of supply chain partners. The results further show the relationship to be moderated by the learning orientation and inter-functional coordination. While the effect of psychological safety on performance has been studied in intra-organisational settings, studies on the psychological safety – performance relationship in an inter-organisational setting are scant. This study contributes to the literature in psychological safety and supply chain management as it extends the relationship to the context of supply chain partners.

Suggested Citation

  • Brandon W. Lee & Lakshminarayana Nittala & Mark A. Jacobs & Wantao Yu, 2023. "Impact of psychological safety on supply chain operational performance," International Journal of Production Research, Taylor & Francis Journals, vol. 61(3), pages 754-773, February.
  • Handle: RePEc:taf:tprsxx:v:61:y:2023:i:3:p:754-773
    DOI: 10.1080/00207543.2021.2017052
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1080/00207543.2021.2017052
    Download Restriction: Access to full text is restricted to subscribers.

    File URL: https://libkey.io/10.1080/00207543.2021.2017052?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Ghafoori, Arman & Gupta, Manjul & Merhi, Mohammad I. & Gupta, Samrat & Shore, Adam P., 2024. "Toward the role of organizational culture in data-driven digital transformation," International Journal of Production Economics, Elsevier, vol. 271(C).
    2. Tunde Olutokunbo, OBAFEMI & Olutunji OPADIJO, 2023. "Internal Audit and Operational Performance in Public Teaching Hospitals in Oyo State Nigeria," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 7(4), pages 1446-1458, April.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:taf:tprsxx:v:61:y:2023:i:3:p:754-773. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Longhurst (email available below). General contact details of provider: http://www.tandfonline.com/TPRS20 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.