IDEAS home Printed from https://ideas.repec.org/a/taf/tprsxx/v60y2022i20p6282-6302.html
   My bibliography  Save this article

Digital transformation maturity assessment: development of the digital transformation capability maturity model

Author

Listed:
  • Ebru Gökalp
  • Veronica Martinez

Abstract

The use of on-premises technology in the business environment to create a competitive advantage is ushering in a new era known as digital transformation. Although companies are aware of its potential benefits, they face challenges creating a clear roadmap to reform their existing processes in line with these technologies. Maturity models are developed to assist organisations by providing extensive guidance and a roadmap for improvement. However, as a result of the systematic literature review and its analysis, it was observed that none of the 18 existing maturity models in the digital transformation domain fully satisfies all the criteria of suitability, completeness, clearness, and objectivity. To close this research gap, this study aims to develop a holistic maturity model in the digital transformation domain, entitled DX-CMM, by applying a theoretically grounded development approach, which has so far been neglected despite its remarkable relevance. The purpose of DX-CMM is to assist organisations by providing current capability and maturity determination, deriving a gap analysis, and creating a comprehensive roadmap for improvement in a standardised way. An exploratory case study is also conducted to check the applicability of the model in this study.

Suggested Citation

  • Ebru Gökalp & Veronica Martinez, 2022. "Digital transformation maturity assessment: development of the digital transformation capability maturity model," International Journal of Production Research, Taylor & Francis Journals, vol. 60(20), pages 6282-6302, October.
    • Handle: RePEc:taf:tprsxx:v:60:y:2022:i:20:p:6282-6302
    DOI: 10.1080/00207543.2021.1991020
    as

    Download full text from publisher

    File URL: http://hdl.handle.net/10.1080/00207543.2021.1991020
    Download Restriction: Access to full text is restricted to subscribers.
    File URL: https://libkey.io/10.1080/00207543.2021.1991020?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Fleury, Afonso & Fleury, Maria Tereza Leme & Oliveira, Luis & Leao, Pablo, 2024. "Going digital EMNEs: The role of digital maturity capability," International Business Review, Elsevier, vol. 33(4).
    2. Ghafoori, Arman & Gupta, Manjul & Merhi, Mohammad I. & Gupta, Samrat & Shore, Adam P., 2024. "Toward the role of organizational culture in data-driven digital transformation," International Journal of Production Economics, Elsevier, vol. 271(C).
    3. Kim, Jae Moon & Park, Ji-Hoon, 2024. "When is digital transformation beneficial for coupled open innovation? The contingent role of the adoption of industry 4.0 technologies," Technovation, Elsevier, vol. 136(C).
    4. Hui-Ling Huang, 2024. "The Strategic Alignment Maturity of Knowledge Management and Information Technology: Scale Development and Validation," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 15(3), pages 10924-10955, September.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:taf:tprsxx:v:60:y:2022:i:20:p:6282-6302. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Chris Longhurst (email available below). General contact details of provider: http://www.tandfonline.com/TPRS20 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.