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Potentials and challenges of augmented reality smart glasses in logistics and supply chain management: a systematic literature review

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  • Abderahman Rejeb
  • John G. Keogh
  • G. Keong Leong
  • Horst Treiblmaier

Abstract

This study investigates the potentials and challenges of applying augmented reality (AR) smart glasses in logistics and supply chain management (SCM). A systematic literature review on AR smart glasses was conducted to provide a comprehensive synthesis of what has been published in the literature to capture the dynamics surrounding this technology and identify areas deserving of further academic attention. To summarise the latest developments in this field, eighty-two (82) publications were selected and thoroughly analysed. In terms of research findings, four main clusters of potential benefits were identified: visualisation, interaction, user convenience, and navigation. In contrast, the challenges posed by smart glasses in the logistics field were clustered around technical, organisational, and ergonomic considerations. The accumulation of knowledge and actionable insights in this study will benefit both academics and practitioners interested in this emerging wearable technology segment. As the first attempt to explore the importance of smart glasses in logistics and SCM activities, this study offers significant contributions to the literature by codifying extant knowledge on AR smart glasses and setting forth an agenda for future research.

Suggested Citation

  • Abderahman Rejeb & John G. Keogh & G. Keong Leong & Horst Treiblmaier, 2021. "Potentials and challenges of augmented reality smart glasses in logistics and supply chain management: a systematic literature review," International Journal of Production Research, Taylor & Francis Journals, vol. 59(12), pages 3747-3776, June.
    • Handle: RePEc:taf:tprsxx:v:59:y:2021:i:12:p:3747-3776
    DOI: 10.1080/00207543.2021.1876942
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    Cited by:

    1. Rieder, Mathias & Breitmayer, Marius, 2022. "Object detection in picking: Handling variety of a warehouse's articles," Chapters from the Proceedings of the Hamburg International Conference of Logistics (HICL), in: Kersten, Wolfgang & Jahn, Carlos & Blecker, Thorsten & Ringle, Christian M. (ed.), Changing Tides: The New Role of Resilience and Sustainability in Logistics and Supply Chain Management – Innovative Approaches for the Shift to a New , volume 33, pages 67-90, Hamburg University of Technology (TUHH), Institute of Business Logistics and General Management.
    2. Nikolaos Chondromatidis & Anastasios Gialos & Vasileios Zeimpekis, 2022. "Investigating the Performance of the Order-Picking Process by Using Smart Glasses: A Laboratory Experimental Approach," Logistics, MDPI, vol. 6(4), pages 1-26, December.
    3. Liu, Weihua & Zhang, Jiahui & Shi, Yangyan & Lee, Paul Tae-Woo & Liang, Yanjie, 2022. "Intelligent logistics transformation problems in efficient commodity distribution," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 163(C).
    4. Mladen Krstić & Giulio Paolo Agnusdei & Pier Paolo Miglietta & Snežana Tadić & Violeta Roso, 2022. "Applicability of Industry 4.0 Technologies in the Reverse Logistics: A Circular Economy Approach Based on COmprehensive Distance Based RAnking (COBRA) Method," Sustainability, MDPI, vol. 14(9), pages 1-30, May.
    5. Abderahman Rejeb & John G. Keogh & Wayne Martindale & Damion Dooley & Edward Smart & Steven Simske & Samuel Fosso Wamba & John G. Breslin & Kosala Yapa Bandara & Subhasis Thakur & Kelly Liu & Bridgett, 2022. "Charting Past, Present, and Future Research in the Semantic Web and Interoperability," Future Internet, MDPI, vol. 14(6), pages 1-32, May.

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