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Product service system transition method: building firm’s core competence of enterprise

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  • Ming-Chuan Chiu
  • Chih-Yuan Chu
  • Tsai Chi Kuo

Abstract

Product service system (PSS), applicable in numerous fields, is an innovative business model integrating products, services, and supporting infrastructure. It has been known as a promising approach to realise sustainable development of both enterprises and environment. However, only a few studies were addressed to support the PSS transition of enterprises. Thus the aim of this study is to develop a PSS transition methodology, comprising a quantitative PSS classification framework and transformation procedures. In order to classify PSS typology, rough set theory is applied, and as a result, a set of classification rules is derived from the analysis of 40 contemporary PSS service providers based on their attributes and the decision rules. In addition, this study also proposes a PSS transformation process that considers firms’ core competencies and current PSS types. Moreover, the result also demonstrates the discovery of a new PSS type, platform-oriented PSS. The discovery and definition of this new type extend the current PSS typology. Finally, the proposed transition methodology is applied to an automotive company as a case study, illustrating the advantages and possibilities of this research.

Suggested Citation

  • Ming-Chuan Chiu & Chih-Yuan Chu & Tsai Chi Kuo, 2019. "Product service system transition method: building firm’s core competence of enterprise," International Journal of Production Research, Taylor & Francis Journals, vol. 57(20), pages 6452-6472, October.
    • Handle: RePEc:taf:tprsxx:v:57:y:2019:i:20:p:6452-6472
    DOI: 10.1080/00207543.2019.1566670
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    Cited by:

    1. Trine Brink Frederiksen & Marina P. P. Pieroni & Daniela C. A. Pigosso & Tim C. McAloone, 2021. "Strategic Development of Product-Service Systems (PSS) through Archetype Assessment," Sustainability, MDPI, vol. 13(5), pages 1-22, March.

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